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Revan Remon, Customer Service Representative

Revan Remon

Customer Service Representative·WE Company

Egypt

Bachelor's degree, [Science

Work experience

Total years of experience: 5 years, 5 months

Customer Service Representative

August 2024 - Present

WE Company

Qena, Egypt

August 2024 - Present

• Assisted customers with inquiries and technical support.
• Resolved complaints and provided exceptional customer service.

Company industry:
Telecommunications

Social Media Specialist

July 2022 - Present

Own business

Tanta, Egypt

July 2022 - Present

Company industry:
Marketing
Job role:
Marketing and PR

Manager – OnlineandofflineTeachingOfficer

June 2023 - July 2024

Walid Abdo’s Center for Biology

Tanta, Egypt

June 2023 - July 2024

• Delivered online lessons and provided academic assistance.
• Responded to students inquiries regarding the subject.
• Managed the online teaching operations of the center.
Social Media Marketing
• Managed and promoted online campaigns.
• Increased brand awareness and engagement through digital strategies.

Company industry:
Primary, Prep, & Secondary School

Team Leader – Tele-sales

December 2022 - July 2023

Kayan’s Company for Tourism

Tanta, Egypt

December 2022 - July 2023

• Led a team of tele-sales representatives to achieve targets.
• Provided training and guidance to enhance sales performance.

Company industry:
Tourism, Museum, & Cultural

OGV member.

May 2022 - January 2023

Aiesec organization,

Tanta, Egypt

May 2022 - January 2023

helped young people travel to countries outside Egypt to train in different fields or
work

Company industry:
Travel Agency

Assistant(ThirdYearofSecondarySchool)

May 2021 - November 2022

Walid Abdo’s Center for Biology,

Tanta, Egypt

May 2021 - November 2022

• Organized and supervised makeup classes.
• Provided explanations and academic support to students.

Company industry:
Primary, Prep, & Secondary School

Human Resources Coordinator

February 2021 - February 2022

Youth Leading Youth (YLY),

Tanta, Egypt

February 2021 - February 2022

• Evaluated 50 member
• Conducted 20 interview for the applicants.
• Achieved Human Resources Committee Target For 12 months

Company industry:
Human Resources Outsourcing

Education

[Tanta University], [Faculty of Education]

August 2024

August 2024

Bachelor's degree, [Science

Egypt

Tanta University

July 2024

July 2024

Bachelor's degree, Sciences And Education

Egypt

GPA (rating): Good

GPA (rating): Good

Was in Aiesec on function OGV and was in YLY on function HR was team leader on the center of biology and was team leader on tele-seles for 4 months

Skills

COMPUTER SCIENCE

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

SOCIAL MEDIA MARKETING

Intermediate

CAMPAIGN MANAGEMENT

Intermediate

BRAND AWARENESS

Intermediate

TELEMARKETING

Intermediate

INSTRUCTING

Intermediate

SALES

Intermediate

CUSTOMER SERVICE

Intermediate

TECHNICAL SUPPORT

Intermediate

microsoft

Expert

handling

Expert

proplem soving

Intermediate

team mangment

Expert

team work

Expert

Training and Certifications

Certifications
Marketing course from American champer withUCCD
Jul 2023 - Jul 2024
E.S.T from Aspire with UCCD
Aug 2024 - Aug 2024