Captain Waiter / Receptionist
BURJ AL HAMAM
Total years of experience :5 years, 0 Months
BURJ AL HAMAM,
BR. OF BIN HENDI ENTERPRISE October 2012 to present Dubai, UAE
Captain Waiter / Receptionist
• Checking customers and ensure that they are enjoying their meals and take action to correct any problems.
• Escort customers to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Inform customers of daily specials
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
• Stock service areas with supplies
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer Service.
• Coordinate and co-operate with colleagues of the same department and other related departments for smooth running of Insurance operations.
Watsons Personal Care Store Oct 2010 - Sep 2012 Pasay City, Philippines
Sales Attendant / Stock Clerk
• Greet customers entering establishments
• Maintain clean and orderly checkout areas
• Answer customers' questions, and provide information on procedures or policies
• Stock shelves, and mark prices on shelves and items
• Offer customers carry-out service at the completion of transactions.
• Process merchandise returns and exchanges
TrapNest Internet Café Link
Technical Support Aug 2009 - Aug 2010 Antipolo City, Philippines
• Connecting and setting up hardware. Installing work stations
• Loading all necessary software. Providing network access and connectivity to the staff.
• Monitoring security. Installing and maintaining passwords.
• Advising staff about any security breach such as change in password.
• Ensuring that lock out programs are installed. Troubleshooting all issues in a timely manner.