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Reyaz Syed, Mgr Training for India

Reyaz Syed

Mgr Training for India·UniverCell Telecommunications India P.Ltd

India

Bachelor's degree, Bachelor of Business Administration

Work experience

Total years of experience: 16 years, 1 months

Mgr Training for India

August 2012 - June 2014

UniverCell Telecommunications India P.Ltd

India

August 2012 - June 2014

Aug '12 till date at UniverCell Telecommunications India P.Ltd ( Retailer) as Sr.Mgr Training for India.

➢ Identifying training needs to enhance their operational productivity.
➢ Plan & prepare and carry out training programs
➢ Instrumental in launching Mumbai circle Spent close to 2 months in shaping up the Sales team.
➢ On the Job training to enhance the Productivity of CCO (Customer care officer) and Store Managers.
➢ Facilitated NOS Star training program at Hyderabad & Chennai and also ratified the training content.
➢ Facilitated Leadership Program by pegasus Outbond training for Channel Sales Mangers.
➢ Preparing the training calendar & designing program content
➢ Analyze the results of training program and workshops by implementing tracking mechanisms.
➢ Healthy follow up with the sales team to ensure Maximum attendance.
➢ Complete content Preparation & delivery of leadership program to Channel sales Manager.
➢ Instrumental in driving the sales enablers to the entire team.
Job role:
Other

(FMCG) as Sales Training head for South India

January 2011 - March 2012

LAVA international Ltd

India

January 2011 - March 2012

Jan '11 till March, 12 at LAVA international Ltd (FMCG) as Sales Training head for South India.

Job Role: ➢ Plan & prepare and carry out training programs.
➢ Analyze the results of training program and workshops by implementing tracking mechanisms.
➢ On the Job training to enhance the Productivity of TM and DSE
➢ Find out needs of training and facilitate training programs and workshops for the sales force.
➢ Participate in trade shows, Branch meetings, special events& activities, and seminars.
➢ Acts as mediator between corporate and sales force to troubleshoot issues to avoid escalation
➢ Plan, create and execute training programs and techniques to retailers, distributors and associates.
➢ Additional Responsibility handling Hyderabad team For Mission Everest (To double the Sales number 500K)
➢ Key instrumental in product launch for South India.
➢ Solely responsible for training at all the 11 branches in South India.
Company industry:
Telecommunications
Job role:
Other

(Telecom) as Sales Training Lead for Tamilnadu

May 2009 - January 2011

Sistema Shyam teleservices Limited

India

May 2009 - January 2011

May '09 till Jan '11 at MTS (Sistema Shyam teleservices Limited) (Telecom) as Sales Training Lead for Tamilnadu

Job Role:
➢ Analyze training needs and facilitate training programs for the sales force.
➢ Induction program for senior level officer.
➢ Conducted Induction training program for FOS.
➢ Conducted Product update for Promoters.
➢ Enhanced the skill, Knowledge and behavior of FOS by OJT.
➢ Conducted Soft skills program to MTS employees.
➢ Conducted training programs at various locations.
➢ Plan, create and execute training programs and techniques to retailers, distributors and associates.
Company industry:
Telecommunications
Job role:
Other

Consultant

April 2005 - May 2009

Job Role

April 2005 - May 2009

Apr '05-May '09 at Reliance NIS Sparta (Telecom-Training and development) as Consultant

Job Role:
➢ Plan, create and execute training programs and techniques to territory coordinators and associates.
➢ Analyze training needs and facilitate both workshops and training programs for the sales force.
➢ Implement tracking mechanisms to analyze the results of workshops and training programs.
➢ Coordinate with Corporate sales training department and serve as resource for the field force on various topics such as product, work-site marketing and enrollment training.
➢ Compile statistics; evaluate data, form conclusion and present recommendation to management.
➢ Participate in territory meetings, trade shows, territory activities, special events and seminars.
➢ Keep apprised of technical product knowledge, sales techniques and marketing trends.
➢ Liaison between sales force and Corporate to troubleshoot issues to avoid escalation.
➢ Conducted training programs at various locations.
Company industry:
IT Services
Job role:
Information Technology

Retail Marketing-Credit cards

January 2004 - December 2004

National Bank of Dubai

United Arab Emirates

January 2004 - December 2004

Jan '04-Dec '04 at National Bank of Dubai (Retail Marketing-Credit cards, Abu Dhabi Branch) as Sales Executive

Job Role: ➢ Selling and marketing credit cards.
➢ Achieving area sales objectives and targets.
➢ Interacting with managers and peers.
➢ Attending customer calls and queries.
➢ Handling high profile corporate customers.
Company industry:
Banking
Job role:
Other

IMS Credit Services Private Limited, Chennai as Team Leader

December 1998 - December 2003

Job Role

India

December 1998 - December 2003

Dec '98-Dec '03 at IMS Credit Services Private Limited, Chennai as Team Leader

Job Role: ➢ Heading the recently established division of finance and car sales.
➢ Handled luxury car showrooms like Opel, Lancer and Mercedes.
➢ Managing team of 10 Sales Executives, including daily work assignments and monthly performance reviews.
➢ Interacting with telemarketing team and distributing leads to the executives.
➢ Collecting call reports from team members
➢ Interacting with Managing Director in framing company policies
➢ Attending corporate calls and queries.
➢ Recognized as one of the best performing team by the company.
Company industry:
IT Services
Job role:
Other

Chennai as Branch In charge

November 1997 - November 1998

Spic Jyoti

India

November 1997 - November 1998

Nov '97-Nov '98 at Spic Jyoti, Chennai as Branch In charge

Job Role: ➢ Handling the entire branch issues.
➢ Attending customer calls and queries.
➢ Heading sales team.
Job role:
Other

Education

University of Madras

April 2000

April 2000

Bachelor's degree, Bachelor of Business Administration

India

➢ Bachelor of Business Administration from University of Madras

Skills

AND MARKETING
AND MARKETING
CREDIT
CREDIT
MARKETING
MARKETING
SALES
Expert
SALES
Expert
SALES FORCE
SALES FORCE
SALES TRAINING
SALES TRAINING
TELECOM
TELECOM
THE SALES
THE SALES
TRAINING
TRAINING
TRAINING PROGRAMS
TRAINING PROGRAMS

Languages

English

Expert

Urdu

Expert

Tamil

Intermediate