System Engineer
Mir Telecom Group
مجموع سنوات الخبرة :13 years, 9 أشهر
System Engineer (IT & IPTSP) (January 01, 2014 - continue)
1. System Engineer (IPTSP) ( January 01, 2014 - Continuing)
Monitor & Maintenance VOIP Soft switch activities, integrated billing system with System Support of overall IT and IPTSP Network Rollout of the Company
Monitoring and Maintenance Nagios Server and Cacti Server
Configure Asterisk based (Elastix) PBX server with Configure ATA and IP Phone set
Configure and Maintenance Media Gateway device and FXO-FXS VOIP devices
Client complaints and resolution analysis problems with monthly basis
Network related software/hardware upgrade and update
Install and configure Linux / Unix (RedHat, Ubuntu, Debian and Centos)
Monitor & Maintenance MikroTik RouterOS (Bandwidth Shaping, Firmware Upgrade, DHCP, PPPoE Server, PPPoE Client, PPTP, Secure VPN Tunnel (IPIP, EoIP, IPSec), SPAM Filtering, Failover, Firewall, Load Balance, Web Proxy, URL Blocking, NAT (src, dst), Scripting,
Able to Install and configure Networking Device like Switch, Router, Firewall, ACL, Bandwidth manager and perform schedule or emergency maintenance work.
Maintenance Server Product of HP ProLiant DL380p Gen8 series server
System health check and providing support during maintenance and planned work execution
Providing 1st line technical support, answering support queries via phone & email.
Hands-on technical work (including installation, operation, and troubleshooting)
Prepare technical documentation, e.g. network diagram, technical procedure & project workflow documents
Deploy, configure, and manage physical and virtual systems and application software
Solid experience working with Windows Servers, MSSQL Server, MS Exchange, MySQL, and networking, including TCP/IP, DNS, DHCP, Firewall etc.
Strong technical knowledge and experience with virtualization, VPN, network storage technologies.
Technical Support ( August 01, 2012 - December 31, 2013)
System Engineer ( February 01, 2010 - July 30, 2011)
Assistant Network Engineer ( September 01, 2009 - January 01, 2010)
Special Qualification: • MikroTik RouterOS
• Linux/Unix (RedHat, Centos, Ubuntu)
• Elastix, Asterisk,
• IP Telephony, IPTSP, VOIP Gateway
• Microsoft Windows
Total Year of Experience: 3.7 Year (s)
4. Assistant Network Engineer ( September 01, 2009 - January 30, 2010)
Data Net Corporation
Company Location: Panthapath, Dhanmndi, Dhaka 1205
Department: System Support
Duties/Responsibilities: Networking (TCP/IP, OSI Layer Model, Designing Network Diagram & Troubleshooting, All Wi-Fi Network
Setup with VPN Box.
E-mail Services (Microsoft Outlook 2003/2007, Outlook Express, Eudora, Mozilla Thunderbird)
Microsoft Windows (Microsoft Windows 98, 2000, XP, Vista, Windows 7 & Microsoft Windows
Server 2003, 2008, MS Word, MS Excel, Power Point, MS Access, MS Visio, Microsoft Visual Studio.NET)