HR & Administrative Assistant
QATAR INTEGRATED BUILDING SOLUTIONS
Total years of experience :4 years, 4 Months
Performs recruitment (e.g. determines applicant qualifications by telephone pre - interview; CV search, filtration, verification service or verifying references, and selection. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Determines applicant requirements by studying job description and job qualifications; analyzing responses; comparing qualifications to job requirements. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites. Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours. ) for the purpose to nominate the potential candidate to join our company or support a cause.
Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, attendance reports, leave records, arranging employee’s vacations etc.) for the purpose of supporting office operations.
Processing records (e.g. employee’s record) for the purpose of conveying information within district guidelines and regulations.
Answers telephone system for the purpose of screening calls, transferring calls, responding to queries and / or taking messages.
Greet individuals entering the office building (e.g. visitors, friends, clients, etc.) for the purpose of responding to inquiries; and / or directing individuals to appropriate location in accordance with established building security procedures.
Distributes items within the site (e.g. special delivery mail/packages, messages, application packets, etc.) for the purpose ensuring receipt to addressee and / or providing materials.
Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.)for the purpose of distributing materials to appropriate parties.
Maintains building information (e.g. use schedules, staff directories, emergency contacts, etc.) for the purpose of reference information.
Maintains reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information of the visitors.
Performs other related duties as assigned (e.g. pre-qualification documents, document transmittals, materials submittals, Compliance Statement, Reply to Comments, LPO, Proforma Invoices, Sorting invoices, etc.) for the purpose of ensuring the efficient and effective functioning of the work unit.
Promotes/ sells/ secure orders from existing and prospective customers through a relationship-based approached.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/ market segment to generate new business for the organization’s products or services.
Makes telephone calls and in person visits and presentations to an existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals and quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Reports directly to the Sales Manager.
Receives processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM (Customer Relation Management) or mainframe systems and customer purchase orders.
System generated inbound calls only be that can be able to receive or answer of customers inquiries using an effective approach by following standard protocols and handling special telephone task e.g. call transfers, taking and sending messages, breaks, hold and interruptions.
Ensures and provides quality services to internal customers.
Describe venue layouts and seating locations.
Respond to customer inquiries with accurate up-to-date information.
Provides superior customer service.
Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication.
Strong customer service skills with the ability to resolve customer conflicts should they arise.
Read, write and communicate effectively with co-workers and general public.
Deal professionally, courteously and tactfully with the public and co-workers.
Flexibility to work nights, weekends and / or Holidays when needed.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
❖ Studied BACHELOR OF SCIENCE IN HOTEL AND TOURISM MANAGEMENT MAJOR in TOURISM, 2007 Undergraduate