RHEA ESTANDIAN, Business Manager

RHEA ESTANDIAN

Business Manager

TECH EXPERTS LLC

Location
Qatar - Doha
Education
Bachelor's degree, Commerce
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

Business Manager at TECH EXPERTS LLC
  • Qatar - Doha
  • My current job since March 2023

Some achievements within my first 2 months at work
• Prepare the Company Business Plan submitted to QFC.
• Facilitate business partnership with local and international vendors. (15 partnerships)
• Review and write Business Contracts, NDA, MOU, and other legal documents.
• Designed Artworks for the company (Marketing Collaterals). Design the Company Profile
• Attend business meetings with the owner.
• Develop HR Policies and Employee Handbook
• Review and edit Financial Policies of the company.
• Studying Franchise Agreement for possible franchise acquisition. Participates in budget preparation, and feasibility study.

Business Development Executive at Qatar International Trading and Investment Company
  • Qatar - Doha
  • June 2019 to July 2022

BUSINESS DEVELOPMENT _ SALES _ MARKETING_ EVENTS
• Directly reporting to Business Development Director
• Prepare executive department reports submitted to the management.
• Develop forms, special documents required by clients and government bodies. organize important meet- ing, provide executive support, prepare minutes of the meeting when necessary.
• B2B Sales. Generate leads by smart cold calling and making effective calls daily. Meet clients and discuss their requirements. Submit offer, follow up and negotiate to close deals.
• Propose any marketing ideas, campaigns, or activities to help close deals and increase the sales of the company.
• Develop Sales Pipeline to monitor Sales Business.
• Create/Design Marketing Collaterals when needed. Prepare brochures, Flyers, Company Corporate videos and the likes.
• Plan, Organize, and Execute events for the company. Overall in charge of all company events such as Grand Opening, Employee of The Year, Blood Donation Campaign, Exhibitions, and any company gatherings.
• Negotiate with vendors and suppliers.


CLIENT RELATIONS
• Maintain relationship with key/VIP clients by regular visit and helps in resolving any issues.
• Attend monthly meetings with key clients. Discuss any concerns, complaints, and operational issues. Prepare Minutes of the Meeting. Cascade the concerns to all concerned Department, follow up and make sure that the concerns are being addressed.
• Propose activities that will help strengthen the relationship with clients. (Service sponsorship, client appreci- ation to our staffs, participates in client events)


TENDER
• Helps in preparing extensive and winning TENDER DOCUMENTS (Qatar Foundation, Katara, Bein, Hamad Medical, etc.)
• Study and review complex Tender Documents. Summarize important requirements for proper costing. Cascade all the Tender requirement to al concerned Department. Follow up other Departments.
• Prepare customized Tender Technical presentations (Power Point). Deliver Tender technical Presentations to the clients.
• Improve and develop Tender Technical documents from standard to winning documentation.


OTHER SPECIAL TASKS
• Act as focal point, over-all coordinator for special projects. Organize regular meeting and making sure all Departments are updated and on-time with the task assigned to them.
• Ministry Of Interior classifications - over all in charge in preparing the required documents, coordination
to all departments in the company.
• Provide executive support and handle delicate and confidential tasks from Company Owner and Directors.
• Prepare Strategic Planning and Presentation
• Business Analysis and Competitor Analysis
• Marketing Plan / Business Plan / Marketing Strategy
• Corporate Presentation (Vodafone, Hamad Medical, Hamad International Airport, Qatar Foundation, Katara)

Sales Coordinator at PERI QATAR LLC
  • Qatar
  • February 2016 to March 2019

Overall team coordinators of 5 Executive Managers. The Director, the Sales Manager, the Sr. Business
Development Manager, the Industry Manager, and The Plywood & Components Manager
• Providing excellent support to 5 Sales Engineers.
• Handling sales inquiries through phone calls and emails. Preparing sales quotations and coordinating
with the client with excellent customer service.
• Part of the collection committee. Arrange a weekly meeting with the team and strategize how to improve
receivable collections.
• Prepare monthly Win and Lost reports to be submitted to the Head Quarter in Germany.
• Preparing accurate and precise meeting minutes for the Weekly Sales Meeting attended by Managing
Director, all Managers, and all Sales Engineers.
• Prospecting and arranging an appointment with our target clients by phone calls and emails.
• Preparing Pre-qualification, Technical Submittal, and other documentation required by clients and
consultants of the projects.
• Received 20% salary increase after 3 months of probationary period.
• 95% achieved grade for 2016 performance.

Executive Secretary at GREEN POINT READY MIX CONCRETE
  • Qatar
  • October 2014 to February 2016

Prepared monthly reports for Sales Manager and General Manager such as Monthly Sales Report,
Production Report, On-going Project Report, Progress Report, and the likes.
• Executive secretary reports to the General Manager.
• Supporting Sales Department as Sales Coordinator.
• Preparing sales quotations and assisting All Sales Executives.
• Brought new clients through a smart calling approach.
• 400% Sales increase.
• Received 2x salary increase within a year of service. The first increase was 9% and an additional 16% on
the 2nd.

Sales & Marketing Coordinator at BRAND EXHIBITIONS LLC
  • United Arab Emirates
  • March 2011 to December 2013

Handled the overall administrative works in the exhibition stands department. Coordinating with Finance
and Human Resources department in head office.
• Delivered exceptional customer service through phone calls, emails, and personal assistance.
• Proposed and conceptualized some marketing activities and ideas that helped boost our sales.
• I brought the 3 largest clients using my “Smart Calling Approach”.
• Got a 20% increase in salary within a year of service.

Education

Bachelor's degree, Commerce
  • at FAR EASTERN UNIVERSITY
  • September 2022

,

High school or equivalent,
  • at FAR EASTERN UNIVERSITY
  • January 2001

,

Specialties & Skills

Events Organizing
Marketing Strategy
Strategic Thinking
ADMINISTRATION
APPROACH
CUSTOMER RELATIONS
CUSTOMER SERVICE
FINANCE
GENERAL MANAGEMENT
HUMAN RESOURCES
MARKETING
MICROSOFT WORKS
PROGRESS
project execution
office work
microsoft powerpoint
procurement
minutes
office management
accounting
office administration
marketing assistance
negotiation
logistical coordination
planning
logistics
problem solving
office coordination
sales coordination
office operations
purchasing
outlook
Security