Development And Learning Manager
ANGSANA VELAVARU
Total years of experience :13 years, 6 Months
Instills commitment to the Banyan Tree experience in associates ensuring that the group’s vision and mission are assimilated and the objectives of the hotel are met, especially in line with the Service Profit Chain objectives.
Ensures that every department compiles and maintains a complete and up-to-date associate orientation manual.
Prepares, communicates and implements an annual training plan for the hotel.
Ensures that regular, scheduled training plans are subsequently implemented and followed in all
departments.
Conducts training and orientation programs for associates at all levels.
Prepares, monitors and controls the hotel’s annual training budget.
Liaising with Managers to establish their recruitment requirements ensuring all recruitment is in line with
budget and forecasted levels of business. Follow up with Managers during all stages of the recruitment
process, keeping them informed of progress and ensuring that HR is aware of all actions.
Provide an effective recruitment service to all departments, filling positions on a timely basis and using
innovative, cost efficient approaches to attract the best candidates.
Assist the HR Manager to publish an annual and quarterly calendar of training courses and ensure maximum
attendance through clear communication to and liaison with Dept. Heads on a regular basis.
Develop and conduct training courses scheduled in the training calendar, tailoring courses where appropriate
to meet requirements of the resort
With support of HR Manager, ensure all training expenses are kept in line with the Training budget,
adjusting planned expenses / actions in line with changing requirements.
Ensure proactive participation in all Quality initiatives
Take full responsibility in induction program (permanent and casual induction) tailoring program to meet
departmental requirements. Ensure Employee Handbook updated on regular basis with all relevant changes.
In conjunction with HR Manager, develop and maintain an effective performance management program,
providing regular training for managers and ensuring appraisals are completed on regular basis and
information recorded (training needs, next appraisal, etc.). Manage the appraisals process, giving feedback to
department heads where necessary
HR & Training Manager (promotion)
OZEN by Atmosphere,
Maadhoo Island South Male Atoll
(March - October 2017)
Set up the career development program, using the competency level and management by objectives.
Analysis training and development needs in order to maximize the capacity of employee and lead
to the productivity increment.
Select, recruit the right candidate to the right job. Implement the recruitment & selection procedure.
Benchmarking remuneration and benefit in regional and local labor markets, establish internal salary
structure and regional grading system in order to retain the potential employee and to complete with the
competitors in the same industry.
Set up employee data processing.
Supervise HR Assistant Manager all personal services such as recruitment, training, insurance policy,
compensation, legal matter, etc
Collaborate and Negotiate with Labour Union.
Other job was assigned by supervisory.
To provide HRD/HRM an annual General Training yearly /monthly Plans for all employees, and
monitor the results with a proper training attendance records
Manages the training budget / Develops an annual training plan
To observes and exchanges ideas with the concern department head if training is required for the employees
To ensure training development plans, learning plans to be trained efficiently
To ascertain campus student trainees/internship management trainee program are trained according to
schedule and monitor the results
Ensure departmental training programs to be trained and have the follow up plans
Develop and maintain hotel staff Communications, Establishes two-way communication with related
departments
Conducts all internal training programs such as orientation programs, Teaches hotel regulations,
and hotel standards to all new employees
Organizes and apply appropriately all training management development programs from head office
To monitor and manage all training outside resources/internal resources.
To monitor all important policy training as such rotation / cross / Internal, training man hours training
programs
Responsible for analyzing training needs to all staff in the hotel
Ensure monthly training report to be reported appropriated schedule.
Monitoring all training as well selected, evaluated, develop and maintain all training and
evaluation program materials
Develop and create curriculum training manuals that to appropriate applicable to the staff
in all level and comply with all training programs.
Develop and administer dispatcher qualification final examinations
Make sure all training document, set up, functions to be prepared /recorded and well organize.
Monitor all recurrences and re-certification requirements
Assist all department heads in scheduling training necessary to ensure all staff maintain qualification
Maintains grooming standards for all staff.
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