Riad Zreik, Business Development Manager

Riad Zreik

Business Development Manager

HOLISTIC VISION DIGITAL MARKETING SOLUTIONS U.A.E

Location
United Arab Emirates
Education
Master's degree, Ms. Supply Chain Management.
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

Business Development Manager at HOLISTIC VISION DIGITAL MARKETING SOLUTIONS U.A.E
  • United Arab Emirates - Dubai
  • My current job since February 2023

• Develop and execute strategies to generate new business leads. Target potential clients in different market segments, negotiating and converting leads into long-term partnerships. Closing tens of clients each quarter.
• Follow up on proposals sent and negotiate where needed to close the sales deal, achieving a 15% increase in annual revenue through effective sales strategies and client acquisition. Grow clients accounts through cross sell/up-sell methods through strong client relationships.
• Develop comprehensive Digital marketing strategies for clients and aligning the content with the related brand voice resulting in a 20% increase in customer engagement and a 15% growth in sales.
• Manage custom digital advertising campaigns to ensure that key objectives are achieved including PPC, display ads, and social media advertising. Enhance the social media, email marketing, and SEO, resulting in a 25% increase in online visibility.
• Analyze market trends and customer feedback to adjust digital marketing strategies.
• Collaborate with cross-functional teams to develop creative content for multiple social media platforms and plan paid social media campaigns with Meta and Google Ads.
• Lead SEO/SEM efforts to increase online visibility and traffic.
• Measure and report on the performance of all digital marketing campaigns.

Regional Sales Manager at DOMETIC GROUP
  • United Arab Emirates - Dubai
  • January 2018 to December 2022

• Devised and executed a strategy to expand the companys presence in the MENA Zone and aligned the strategy across all GCC markets.
• Expanded the retail/commercial distribution network, on boarding and retaining several partners for the re-export market to KSA, Kuwait, Oman, and Qatar with a sales turnover growth and exceeding the budget by 20%.
• Established and maintained sustainable customer relationships with all customers including all regional distributor directors and their sales teams through transparent collaboration leading to reach all shared goals.
• Maximized revenue growth and market share of KSAs existing distributor by 25% and in the overall GCC region.
• Increased regional and international sales with major channels, in the KSA, GCC, Algeria, and East Africa.
• Leveraged comprehensive market and competitive analysis to optimize the management of key accounts, channels, and distributors, achieving our sales target consecutively.
• Developed marketing and promotional calendar with retailers across several market channels to increase sales.
• Trained and coached all sales teams and representatives in the MENA region and restructured the sales team to improve performance and efficiency in the local UAE market.

Regional Sales Manager at KARCHER MIDDLE EAST
  • United Arab Emirates - Dubai
  • June 2010 to November 2017

• Led the Industrial Division, including 3 sales engineers, with full accountability for the P&L bottom line.
• Designed and executed a direct sales strategy and plan to optimize the turnover of 3 industrial and engineering product lines, exceeding sales goals by over 30% to reach USD 3M.
• Implemented solution-selling strategies for our automatic carwash system, improving the sales process and reducing the installation resulting in a 40% profit increase and record sales in the assigned area.
• Assigned and established reputable dealerships in KSA, Kuwait and UAE, which enhanced market penetration and substantially increased Karchers market share in durable consumer goods markets by 10%.
• Analyzed business performance against sales forecasts and set targets and rebates. Monitored closely all KPIs.
• Collaborated closely with major accounts to optimize inventory levels, created demand plans and adjusted sales forecasts to improve the ROI and working capital.
• Build the annual business plan with our major key accounts in different market channels, improved Karcher brand visibility through joint marketing efforts with our major retailers.
• Negotiated a pivotal deal for selling 125 street vacuum machines to Kuwaits biggest facility management company amid tough competition, earning an award from Karcher Germany.

Account Manager at PUBLICIS GRAPHICS
  • Kuwait - Al Asimah
  • March 2009 to May 2010

• Steered the development of our key accounts strategic marketing and advertising plans.
• Managed and maintained excellent relationships with key accounts and improved the retention rate for consequent years by providing enhanced customer service and guidance.
• Spearheaded customer acquisition of one of the biggest companies in Kuwait, the AL Mutawa Group, resulting in a 15% increase in the Agencys profit.
• Collaborated with the creative team to build effective advertising concepts, campaigns and BTL materials.
• Oversaw the timely execution of customers ad campaigns within budget, ensuring utmost client satisfaction.

Sales Supervisor at Alghanim Industries
  • Kuwait - Al Asimah
  • March 2004 to February 2008

• Managed daily sales operations, and sales budgets to optimize ROI and accomplish organizational goals.
• Maintained a high stakeholders engagement, managed customer relations, retained a big volume of B2B customers and improved market share by 5%.
• Generated rolling forecasts and tracked and analyzed KPIs to inform strategic decision-making, Contributed in many market research leading to improved service delivery for installation and maintenance.
• Recruited, led, and motivated the sales team to elevate market coverage, increase conversion rates, and surpass KPI targets, resulting in the teams commendation with an internal award.
• Collaborated with other divisions to launch new complementary building materials, worked cross functionally with marketing team to improve our brand position.

Education

Master's degree, Ms. Supply Chain Management.
  • at Rutgers University
  • May 2023
Diploma, Digital Marketing
  • at University Of Illinois At Urbana - Champaign
  • August 2020
Master's degree, MBA
  • at Lebanese American University
  • August 2002
Bachelor's degree, Bachelor of Science.
  • at AMERICAN UNIVERSITY OF BEIRUT
  • August 2000

Specialties & Skills

Operation
International Business Development
Project Management
Negotiation
Sales Team Management
RETAIL Operation Management
Regional Sales Management
Digital Marketing
ADVERTISING CAMPAIGNS
Negotiations and CONTRACT MANAGEMENT
SALES Team management
BUSINESS Development
Customer Relationship Management
INSTALLATION
OPERATIONS
Microsoft Office
Logistics
STRATEGIC Business Planning
MARKETING Management
MATERIALS Management
Operation MANAGEMENT

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Intermediate

Memberships

Red Crescent
  • Volunteer
  • January 2015

Hobbies

  • Baking
    Accomplished Master Baker