sales man
carrefour
Total years of experience :17 years, 3 Months
sales, miket ordors stoktek
sales, stoctek miket ordors
My goal is to become a salesman where I can use my qualities. I will try to make the customer convinced about whatever product I sell to him or her.
Sales Man
Carrefour Hypermarket (Qatar)
February 2010 - until the present time
⦁ help customers, for items they need.
⦁ bring the latest products from the company to customers.
⦁ responsible for the company's stock.
⦁ monitoring and ordering the bill to be a pass to the business cycle to provide stocks
•Handling all sales and deal with all types of customers
•Inform customers and clients of all benefits on offer
•Inform customers and clients of new versions and variations of products
•Make actual sales through convincing salesmanship
•Inform customers and clients of offers, promotions and schemes
•Meet sales targets
KEY COMPETENCIES AND SKILLS
Professional: * Understanding of and commitment to the implementation of equal opportunities.
*Knowledge of health and safety issues.
*Developing customer service procedures, policies & standards.
*Extensive knowledge of call logging software.
*Experience of Microsoft software like Word, Excel and PowerPoint.
*Producing written information for customers and reports for managers.
*Making recommendations to senior managers to improving customer service.
*Able to train, monitor and supervise junior or new staff.
Hotel receptionist '' Al Sharq Hotel '' February 2008- December 2008
Duties: *Welcoming guests to the hotel in a polite, friendly and helpful manner.
*Dealing with late arrivals and assisting with early check-outs.
*Check out departing guests using the hotel's accounting system.
*Taking payment from guests in the form of cash or credit cards.
*Answering telephone inquiries promptly & professionally & transferring calls on.
*Being a point of contact for guests should they have any queries
* Arranging for brief tours of the hotels rooms and facilities.
*Operating switchboard and directing calls appropriately.
*Dealing with and resolving customer complaints.
*Checking function sheets.
*Managing group bookings for conferencing, the restaurant and accommodation.
*Keeping up to date on all hotel products, services, pricing & promotional offers.
*Completing the night auditing procedures with accuracy and attention to detail.
*Maximize sales revenues through up selling and marketing programmers.
*Provide information and literature about the hotel in person and via telephone.
*Ensuring all relevant paperwork has been completed in order for a smooth handover at the end of your shift.
Cashier-Sales: ''ZARA FASHION, tunisia'' 2006 to 2007
*Cashier Duties & Responsibilities: • Greet customers and welcome them to the facility
• Maintain payment records by accurately posting payments on Customer service orders or Sales department orders, recording check numbers and processing warranty information
• Follow appropriate cash-handling procedures at the service facility and balance accounts according to company policies.
• Prepare daily department cash report and send daily cash to main office with supporting documentation
• Handle daily cash sales and cash refunds and document all receivables.
• Handle delivery note transactions.
• Ensure security of all receivable in a safe cash drawer box, balance the Cash and other payments (Check, Credit Card) and notify the Department Manager of any discrepancies.
• For check payments: ensure customer details and important information is acuratetely recorded and that the customer's ID documents are copied
• Calm dissatisfied customers, resolve complaints with sensitivity, and involve others when needed.
*Sales Duties & Responsibilities: • Establishing and maintaining strong contact with clients.
• Informing the customers regarding the on-going promotion and the newly launched product inside the showroom
• Taking customer information, suggestions and comments if any
• Making calls to the customers and inviting them if we have any event or any special promotion.
• Work cooperatively and jointly to provide consistent quality service to exceed customers expectation
• Demonstrate continuous efforts to upgrade the customer service standards to desired and agreed level
• Conduct regular presentations to promote our product and services.
• Preparing sales and product reports and submit it to the store manager
• Checking and receiving items from the supplier or locally.
• Check the stock status daily if there is any requirement for the showroom to place an order immediately
• Making effort to reach my target given by the showroom manager.
• Ensure that the customers have a rewarding experienced to keep them from coming back
sales man