Ribal Elsouki

Successfully manage all restaurant operations for a high-volume branch with more than 80 employees, ensuring
operational excellence and exceptional guest satisfaction.
Increased annual sales by over 20% through strategic upselling initiatives, operational improvements, and enhanced
customer experience programs.
Monitor financial performance, control food and labor costs, analyze KPIs, maintain HACCP compliance, and develop
high-performing teams through continuous coaching and training.

Directed daily front-of-house operations, ensuring smooth service execution and consistently high guest satisfaction.
Led, trained, and scheduled a team of over 30 service professionals, improving productivity while optimizing labor
costs.
Worked closely with kitchen leadership to improve communication, reduce service delays, and enhance overall
operational efficiency.

Supervised restaurant operations within a luxury five-star hotel while maintaining premium hospitality standards.
Trained newly hired employees on service standards, menu knowledge, guest interaction, and operational
procedures.
Ensured full compliance with HACCP, food safety regulations, hygiene standards, and hotel quality requirements.

Led front-of-house operations and supported restaurant management in delivering outstanding Lebanese dining
experiences.
Coordinated VIP guests, private events, and large group reservations while maintaining superior service quality.
Mentored junior team members, improving service consistency, teamwork, and operational performance.

Delivered luxury dining experiences while providing personalized service to VIP and international guests.
Maintained exceptional service standards in accordance with five-star hospitality requirements.
Collaborated closely with restaurant management to ensure seamless service and maximize guest satisfaction.