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RICA BALUARTE, HR AND ADMIN

RICA BALUARTE

HR AND ADMIN·MAXIMUS COLLECTION SERVICES, INC

Philippines

Bachelor's degree, BS PSYCHOLOGY

Work experience

Total years of experience: 3 years, 11 months

HR AND ADMIN

August 2025 - Present

MAXIMUS COLLECTION SERVICES, INC

Pasay, Philippines Remote

August 2025 - Present

Drove efficient recruitment processes by managing job postings, screening candidates, and
coordinating interviews
Delivered seamless onboarding and offboarding experiences, ensuring complete documentation
and policy compliance
Maintained accurate and up-to-date employee records and HR databases with strict confidentiality
Supported payroll coordination, timekeeping, and benefits administration with precision
Responded promptly to employee concerns, contributing to improved engagement and workplace
satisfaction
Optimized daily office operations, including supply management, scheduling, and documentation
control
Prepared reports, maintained filing systems, and supported internal communications and HR
initiatives

Company industry:
Corporate Management Office

RECRUITMENT ASSOCIATES

January 2024 - January 2025

Flash Cargo Logistics Network, Inc

Manila, Philippines Remote

January 2024 - January 2025

Post job openings on various platforms (LinkedIn, Indeed, Jora Jobs, Jobstreet, Facebook) and
shortlist candidates.
Schedulejob interviews and conduct assessments to evaluate candidate qualifications.
Assist in hiring and job offer administration.
Conduct pre-employment and onboarding orientations, ensuring new hires understand company
policies and procedures.
Coordinate with new hires to complete pre-employment requirements (e.g., medical exams,
background checks).
Ensure timely delivery of results from pre-employment service providers.

Company industry:
Distribution, Supply Chain & Logistics

HR/ADMIN GENERALIST

January 2022 - January 2024

Adventurers Multi-purpose Cooperative (AMCOOP)

Manila, Philippines Hybrid

January 2022 - January 2024

Maintain updated HRIS system, 201 files, and digital employee database.
Assist employees with benefits administration (SSS, HDMF loan, etc.).
Attend NLRC SENA and DOLE meetings and settlements.
Ensure 100% compliance with pre-employment requirements and onboarding processes.
Coordinate with concerned parties (Compensation & Benefits, Payroll, Banks) for successful
onboarding.
Utilize applicant tracking system for timely communication and movement of candidates.
Maintain digital 201 files in the Database Management System.
Manage employee conflicts, grievances, and disputes
Conduct investigations and mediate resolutions
Develop and implement employee relations policies
Manage case files and documents

Company industry:
Business Support Services

Education

BROKENSHIRE COLLEGE SOCKSARGEN, INC

August 2022

August 2022

Bachelor's degree, BS PSYCHOLOGY

Philippines

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
CORPORATE RECRUITMENT
Intermediate
CORPORATE RECRUITMENT
Intermediate
EMPLOYEE BENEFITS
Intermediate
EMPLOYEE BENEFITS
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

English
Expert