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Rica Simora, TRAINING MANAGER

Rica Simora

TRAINING MANAGER·KHARAFI GLOBAL

Kuwait

Bachelor's degree, Administration And Management

Work experience

Total years of experience: 14 years, 3 months

TRAINING MANAGER

April 2022 - Present

KHARAFI GLOBAL

Al Kuwait, Kuwait

April 2022 - Present

• Led a team of crew trainers in developing a
comprehensive training program for new hires
• Conducted QSC audits across Johnny Rockets to
identify training and operation gaps.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

September 2017 - January 2022

KHARAFI GLOBAL

Al Kuwait, Kuwait

September 2017 - January 2022

• Managing the restaurants finances

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

January 2011 - August 2016

MCDONALD’S

Iloilo, Philippines

January 2011 - August 2016

Managing
procedures in preparing and serving foods.
• Interacting with customers to enhance their
dining experiences

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

West Visayas State University

January 2011

January 2011

Bachelor's degree, Administration And Management

Philippines

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

Honor Awardee

Skills

Guest Relations
Expert
Guest Relations
Expert
Communication Skills
Expert
Communication Skills
Expert
People Skills
Expert
People Skills
Expert
Training and Development
Expert
Training and Development
Expert
Restaurant Management
Expert
Restaurant Management
Expert
Sales
Expert
Sales
Expert
Operation
Expert
Operation
Expert
BRANDING
Expert
BRANDING
Expert
MARKETING
Expert
MARKETING
Expert
STRATEGIC THINKING
Expert
STRATEGIC THINKING
Expert
RESTAURANT OPERATION
Expert
RESTAURANT OPERATION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PROJECT SCHEDULES
Expert
PROJECT SCHEDULES
Expert
CUSTOMER ENGAGEMENT
Expert
CUSTOMER ENGAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
Project Management
Intermediate
Project Management
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Brand Management
Expert
Brand Management
Expert
Administration
Intermediate
Administration
Intermediate
Training
Expert
Training
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Catering
Intermediate
Catering
Intermediate
Hospitality
Expert
Hospitality
Expert
Sales Management
Expert
Sales Management
Expert
Team Management
Expert
Team Management
Expert
Restaurants
Expert
Restaurants
Expert
Hotel Management
Intermediate
Hotel Management
Intermediate

Languages

English
Expert

Training and Certifications

Training
Restaurant leadership Practices
McDonald’s Training and learning development
Jun 2016

Hobbies

  • Reading