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Rica Simora, TRAINING MANAGER

Rica Simora

TRAINING MANAGER·KHARAFI GLOBAL

Kuwait

Bachelor's degree, Administration And Management

Work experience

Total years of experience: 14 years, 4 months

TRAINING MANAGER

April 2022 - Present

KHARAFI GLOBAL

Al Kuwait, Kuwait

April 2022 - Present

• Led a team of crew trainers in developing a
comprehensive training program for new hires
• Conducted QSC audits across Johnny Rockets to
identify training and operation gaps.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

September 2017 - January 2022

KHARAFI GLOBAL

Al Kuwait, Kuwait

September 2017 - January 2022

• Managing the restaurants finances

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

RESTAURANT MANAGER

January 2011 - August 2016

MCDONALD’S

Iloilo, Philippines

January 2011 - August 2016

Managing
procedures in preparing and serving foods.
• Interacting with customers to enhance their
dining experiences

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

West Visayas State University

January 2011

January 2011

Bachelor's degree, Administration And Management

Philippines

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

Honor Awardee

Skills

Guest Relations

Expert

Communication Skills

Expert

People Skills

Expert

Training and Development

Expert

Restaurant Management

Expert

Sales

Expert

Operation

Expert

BRANDING

Expert

MARKETING

Expert

STRATEGIC THINKING

Expert

RESTAURANT OPERATION

Expert

CUSTOMER SERVICE

Expert

PROJECT SCHEDULES

Expert

CUSTOMER ENGAGEMENT

Expert

LEADERSHIP

Expert

MANAGEMENT

Expert

PRESENTATIONS

Expert

Project Management

Intermediate

Business Development

Intermediate

Brand Management

Expert

Administration

Intermediate

Training

Expert

Restaurants Management

Expert

Catering

Intermediate

Hospitality

Expert

Sales Management

Expert

Team Management

Expert

Restaurants

Expert

Hotel Management

Intermediate

Languages

English

Expert

Training and Certifications

Training
Restaurant leadership Practices
McDonald’s Training and learning development
Jun 2016

Hobbies and interests

Reading