Document Controller/ Procurement Engineer
Buildmark Contracting LLC
Total years of experience :12 years, 11 Months
To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax
and email, preparing brochures as required
* To follow up all enquiries, preparing proposals where necessary and facilitating show
rounds with potential clients to show them our facilities
* Contracting bookings and raising invoices
* Promotion of our facilities to new and existing clients through a pro-active approach
* Responding to and coordinating all internal meeting requests
* Assisting in implementing the sales strategy as set by the Sales manager, and in
association with the contracted banqueting caterers; including strategies for
encouraging repeat business and up-selling
Document Control
-Create and maintain tracker for drawing approval process and technical submittals.
-Follow up with vendors / consultants about whether the emailed file has been
received and notify them of any delay in response time.
-Record keeping of received and sent letters to the various consultants and other
contractors.
-To maintain proper records for all documents whether inside or outside the company.
-Remove superseded drawings / technical data, and replace with more current data
from the site team.
-The drawings and technical data are issued to the site team for review and
implementation, any revision to this is to be immediately intimated to the site team
and the old records stored separately for future reference when issuing the latest data
to the site team.
-Assist PM in preparation of Fortnightly and monthly reports.
-Backup maybe done either electronically or through extra hard copies of a
document.
-Prepare, log and distribute all outgoing transmittals/ Receive, log and distribute all
incoming transmittals.
-Maintain electronic registers for Letters, MOM, Memos, NCRs, RFIs, DCR’s,
Reports, Transmittals, Drawings, DPR, Safety & Quality related documents.
-Maintain central filing of all project documentation.
-Assist to Planning Manager in the preparation of PQ for Vendors.
-Uploading all project related drawings rec’d from consultant & MEP contractors and
distributed to all concern people for review, inputs & approval.
-Preparation of task list and reviewing it in line with the time line specified in advance.
-Using document numbering system for maintaining the documents.
* Admin & HR (Part)
-Manage site office: stationary, furniture, IT, etc
-Assist PM to manage petty cash.
-Maintain attendance register by Biometric system.
-Collect all expenses claims and send to head office.
-Coordinate with head office for all employee Admin & HR matters.
-Maintaining day to day HR related activities.
Conduct safety and health orientation to all staff
* Coordinate with administration for the issuance of PPEs
* Responsible for timekeeping of construction and field staff
* Responsible for coordinating with authorized government agencies or municipalities for
quality inspection of the building / structure
* Prepare cost estimate or BOQS as instructed by the engineer
* Work under the strict supervision of a senior engineer
* assist in the planning and execution of a range of engineering projects
* helping with the preliminary designs of equipment yet to be installed
* Purchase new materials, machinery or essential engineering tools and provide
technical on-site support to laborers.
* Manage small team on smaller engineering projects.
HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY
( Health Insurance)- Claims and Benefits
* Answer international calls mainly from US and respond to emails
* handle customer inquiries with regards to insurances (Health and medical
insurances) both telephonically and by email
* uses NASCO database program for research required/ information
* provide customers with product and service information
* Quotes benefits to insured members and beneficiaries
* Adjust claims using NASCO
* enter new customer information into system
* update existing customer information
* process orders, forms and applications, route calls to appropriate resource
* follow up customer calls where necessary
* document all call information according to standard operating procedures.
GREENDOT CORP. (Debit Card)
* handle customer inquiries with regards to bank cards( debit and credit)
* manage and resolve customer complaints amicably
* complete call logs
* produce call reports
* identify and escalate priority issues
* route calls to appropriate resource
Directs customers by escorting them to racks and counters; suggesting items
* Advises customers by providing information on products.
* Helps customer make selections by building customer confidence; offering
suggestions and opinions.
* Documents sale by creating or updating customer profile records.
* Processes payments by totaling purchases; processing checks, cash, and store or
other credit cards.
* Keeps clientele informed by notifying them of preferred customer sales and future
merchandise of potential interest.
* Contributes to team effort by accomplishing related results as needed.