Managed Services Engineer
Data Consult
Total years of experience :9 years, 5 Months
Manage and support all service incidents either personally or via remote intervention,
through to successful completion and user satisfaction. Effectively execute the
implementation of projects according to company policy, quality standards.
Technical support/clients assistance in day to day troubleshooting for the services
provided by the following companies:
• Internet Service Providers:
- IDM
- Cyberia
- Iflyplus
- Wirelessbits
• Cable TV Providers:
- EcoNet
- Cablevision
Master Thesis Title: Implementing Artificial Intelligence (AI) Inference Algorithms on FPGA
Conduct an in-depth study of the inference process of AI-based algorithms, assess the performance over Xilinx FPGA based on UltraScale + MPSoC. A real time performance comparative study between GPU and Xilinx FPGA was implemented.
- Dish, base and amplifier installation, positioning and cabling.
- Signal efficiency Site Surveys
- Customer Support, communications, and handover
- Receivers installation, programming and configuration
- Access Point Security configuration
part-time job
-UTP cables installation and connection
- Setting-up network on computers as well as between them
- Power cables installation
- Installing and formatting windows on PCs
- Backup and restore
- Monitor the system for failure or error and respond by addressing a supervisor
- Install peripherals such as printers, scanners, fax, ...
The trainning included the following topics:
-Telephony System
-Information System
-Building management system
Senior Project Title: Enhancement of directional characteristic of horn antenna using metallic strips
Decreased the sidelobes levels, considered a great improvement vs. the other techniques which require changes in horn design.
Master of Science in Computer and Communication Engineering (CCE)
Bachelor of science in computer and communication engineering (CCE)