Richellyn Gallardo, Administrative Supervisor

Richellyn Gallardo

Administrative Supervisor

Perfetti Hospitality

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Bachelor of Science in Nursing
الخبرات
8 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 5 أشهر

Administrative Supervisor في Perfetti Hospitality
  • الإمارات العربية المتحدة - دبي
  • أبريل 2015 إلى سبتمبر 2015

• Responsible for the Quotations and Purchase Order requested by Clients.
• Process Invoice and Delivery Order for all transactions.
• Responsible for the Inventory of all Monthly Stocks that are incoming and outgoing the warehouse.
• Provide reports to Sales Team related to their Sales Status and Quota.

Group Manager في VXI Global Holdings
  • الفلبين
  • فبراير 2014 إلى مارس 2015

• Performed administrative support for the Operations Manager.
• Deliver well-organized monthly, quarterly and annual program reviews to senior management and clients to ensure the program meets all metrics agreed with client and VXI management.
• Directly report to the Management & coordinate with all departments.
• Handle recoveries and follow ups.
• Data encoding, input, scanning and transcribing of all computer related information of the company.
• Deal with multicultural clientele; resolve their complaints-queries through effective convincing.
• Coordinate and assist in delivering staff training that includes but not limited to sales, customer service, information systems and product.
• Assist in career development of supervisors and contact center professionals.
• Develop a long-term strategy and manage day-to-day operations. Maintain a regular flow of communication with internal and external clients in order to ensure all client requirements are met.

Senior Team Leader في VXI Global
  • الفلبين
  • يناير 2012 إلى يناير 2014

Ensuring business growth and development by:

 Execution and implementation of Company policies, marketing promotions and activities to the consultants.
 Productivity of the shift by ensuring all consultants are receiving calls and no lost hours.
 Hit assigned metrics.
 Coaching session for the consultants to be aware of their AFI’s.

Senior Team Manager في Sutherland Global Services
  • الفلبين
  • يونيو 2008 إلى يناير 2012

Ensuring business growth and development by:

 Execution and implementation of Company policies, marketing promotions and activities to the consultants.
 Productivity of the shift by ensuring all consultants are receiving calls and no lost hours.
 Hit assigned metrics.
 Coaching session for the consultants to be aware of their AFI’s.

Administrative Officer في Manuel Hospital
  • الفلبين
  • مايو 2007 إلى مايو 2008

Assigned for personal care of the patient.

Main Functions
 Medicine administration
 Physical Therapy
 Basic Physiologic need

الخلفية التعليمية

بكالوريوس, Bachelor of Science in Nursing
  • في Davao Doctors College
  • مارس 2007

Bachelor of Science in Nursing Davao Doctors College, Davao City March 2007

Specialties & Skills

Team Management
Primary Health Care
Customer Service
Supervisory
Customer Service
Healthcare

اللغات

الانجليزية
متمرّس