Richellyn Gallardo, Administrative Supervisor

Richellyn Gallardo

Administrative Supervisor

Perfetti Hospitality

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor of Science in Nursing
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Administrative Supervisor at Perfetti Hospitality
  • United Arab Emirates - Dubai
  • April 2015 to September 2015

• Responsible for the Quotations and Purchase Order requested by Clients.
• Process Invoice and Delivery Order for all transactions.
• Responsible for the Inventory of all Monthly Stocks that are incoming and outgoing the warehouse.
• Provide reports to Sales Team related to their Sales Status and Quota.

Group Manager at VXI Global Holdings
  • Philippines
  • February 2014 to March 2015

• Performed administrative support for the Operations Manager.
• Deliver well-organized monthly, quarterly and annual program reviews to senior management and clients to ensure the program meets all metrics agreed with client and VXI management.
• Directly report to the Management & coordinate with all departments.
• Handle recoveries and follow ups.
• Data encoding, input, scanning and transcribing of all computer related information of the company.
• Deal with multicultural clientele; resolve their complaints-queries through effective convincing.
• Coordinate and assist in delivering staff training that includes but not limited to sales, customer service, information systems and product.
• Assist in career development of supervisors and contact center professionals.
• Develop a long-term strategy and manage day-to-day operations. Maintain a regular flow of communication with internal and external clients in order to ensure all client requirements are met.

Senior Team Leader at VXI Global
  • Philippines
  • January 2012 to January 2014

Ensuring business growth and development by:

 Execution and implementation of Company policies, marketing promotions and activities to the consultants.
 Productivity of the shift by ensuring all consultants are receiving calls and no lost hours.
 Hit assigned metrics.
 Coaching session for the consultants to be aware of their AFI’s.

Senior Team Manager at Sutherland Global Services
  • Philippines
  • June 2008 to January 2012

Ensuring business growth and development by:

 Execution and implementation of Company policies, marketing promotions and activities to the consultants.
 Productivity of the shift by ensuring all consultants are receiving calls and no lost hours.
 Hit assigned metrics.
 Coaching session for the consultants to be aware of their AFI’s.

Administrative Officer at Manuel Hospital
  • Philippines
  • May 2007 to May 2008

Assigned for personal care of the patient.

Main Functions
 Medicine administration
 Physical Therapy
 Basic Physiologic need

Education

Bachelor's degree, Bachelor of Science in Nursing
  • at Davao Doctors College
  • March 2007

Bachelor of Science in Nursing Davao Doctors College, Davao City March 2007

Specialties & Skills

Team Management
Primary Health Care
Customer Service
Supervisory
Customer Service
Healthcare

Languages

English
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