Rico Jay Ramos

Head Barista·Lurette Restaurant & Cafe

المملكة العربية السعودية

دبلوم, International Diploma in Computer Studies

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 3 أشهر

Head Barista

سبتمبر 2021 - حتى الآن

Lurette Restaurant & Cafe

عنيزة، المملكة العربية السعودية

سبتمبر 2021 - حتى الآن

Administer purchasing and receiving procedures.
- Analyze service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Develop and motivate team members through capability development.
- Foster service innovation.
- Implement loss/risk prevention.
- Lead team to implement change. Manage and implement business continuity
plans.
- Manage compliance with food and beverage hygiene policies and
procedures.
- Manage cost and quality controls.
- Manage crisis situations. Manage customer service.
- Manage food and beverage operations.
- Manage site/outlet and equipment maintenance. Manage training

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: السياحة والضيافة

Retail Sales Assistant

أبريل 2019 - حتى الآن

Pierre Herme Paris

الدوحة، قطر

أبريل 2019 - حتى الآن

-Be perfectly familiar with all the products and know how to promote their qualities and characteristics to customers.
-Follow the company dress code and have impeccable grooming at all time.
-Offer a level of service consistent with the luxury positioning of the house.
-Establish a genuine relationship with customers and recommend the most adapted products to their preferences.
-Increase revenues to reach monthly global sales target through increasing the average check per client.
-Promote the B2B services of the company to clients.
-Secure customer loyalty through personalized service.
-Ensure the boutique is well presented and maintained with special attention to product display.

مجال الشركة:: الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:: المبيعات

Senior Barista

يناير 2018 - أبريل 2019

Eau De Rose

الدوحة، قطر

يناير 2018 - أبريل 2019

Develops quality standards and service as well as barista training manuals. Producing/Creating new drinks hot and cold that are hype/In in the market to be able to level up the high competition in all competitors.
Reporting to the manager maintenance request if needed.
Ensuring that all the shops are following the rules of the Ministry Baladiya (Expiration, FIFO, FEFO, Food Safety, and Log sheets that required.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: السياحة والضيافة

Head Barista

مارس 2013 - نوفمبر 2017

Azadea Group Holdings

قطر

مارس 2013 - نوفمبر 2017

Ensure complete knowledge of all items and daily specials to describe and recommend when required.
Operate cash register quickly and efficiently.
Performing daily ordering, booking of invoices, inventory, auto sequence reports, sending daily sales reports.
•Take orders and serve all food and beverages according to the standards.
Maintain the highest standards of hygiene and cleanliness at the outlet.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: السياحة والضيافة

Head Barista

مارس 2011 - مارس 2013

Big Apple Sweets

دبي، الإمارات العربية المتحدة

مارس 2011 - مارس 2013

Performs all POS duties, front and back of the house functions including opening and closing procedures.
Follows and directs team members to follow store policies and procedures. Daily Japanese meeting before and after shifts.
Comply with all health and safety regulation.
Manage monthly inventory report, sales, wastage, and auto sequence report.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: السياحة والضيافة

التعليم

AMA Computer Learning Center

أبريل 2009

دبلوم، International Diploma in Computer Studies

الفلبين

المعدل التراكمي (نسبة مئوية): 2%

International Diploma in Computer Studies

Skills

Efficiencies

Expert

Efficiencies

Expert

Team Motivator

Expert

Team Motivator

Expert

Problem Solving

Expert

Problem Solving

Expert

Interpersonal

Expert

Interpersonal

Expert

Leadership

Expert

Leadership

Expert

Microsoft office

Expert

Microsoft office

Expert

Cashier

Expert

Cashier

Expert

HACCP Certificate

Expert

HACCP Certificate

Expert

Managerial

Expert

Managerial

Expert

Latte art

Expert

Latte art

Expert

passion and consistency

Expert

passion and consistency

Expert

Customer Service

Expert

Customer Service

Expert

Can Work under pressure

Expert

Can Work under pressure

Expert

work ethic

Expert

work ethic

Expert

creativity

Expert

creativity

Expert

Interpersonal skills

Expert

Interpersonal skills

Expert

Marketing

Expert

Marketing

Expert

Communication

Expert

Communication

Expert

Adaptability

Expert

Adaptability

Expert

operation

Expert

operation

Expert

Sales

Expert

Sales

Expert

Hospitality

Expert

Hospitality

Expert

Cashiering

Expert

Cashiering

Expert

Management

Expert

Management

Expert

Coffee

Expert

Coffee

Expert

Barista

Expert

Barista

Expert

Teamwork

Expert

Teamwork

Expert

Efficiencies

Expert

Efficiencies

Expert

Team Motivator

Expert

Team Motivator

Expert

Problem Solving

Expert

Problem Solving

Expert

Interpersonal

Expert

Interpersonal

Expert

Leadership

Expert

Leadership

Expert

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

العربية

متوسط

التدريب و الشهادات

الشهادات

TSI Quality Services Person-In-Charge Level 2 Award

Nov 2011

الهوايات والاهتمامات

cross word puzzle, browsing in internet, general knowledge

الأشخاص شاهدوا أيضاً

Eng Atif Riaz Malik PMP CSCP

DIRECTOR OF SALES & BUSINESS DEVELOPMENT
TMAMAH SOLUTIONS COMPANY

Zubair Mustafa Khan

Site Manager Infrastructure, PkB Jeddah
Manens-Tifs s.p.a.

Hani Youssef

Senior BIM Manger | DSQ - JLL BIM Lead
JLL

خالد العنزي

ممثل مبيعات
الماجد للعود

Mossad Helmy

Manufacturing& Supply Chain Director
Royal Herbs

Rico Jay Ramos

مشاركة سيرتي الذاتية

الخبرة العملية

Head Barista

Retail Sales Assistant

Senior Barista

Head Barista

Head Barista

التعليم

AMA Computer Learning Center

Skills

حسابات مواقع التواصل الاجتماعي

فيس بوك

انستغرام

اللغات

الانجليزية

العربية

التدريب و الشهادات

الشهادات

TSI Quality Services Person-In-Charge Level 2 Award

الهوايات والاهتمامات

cross word puzzle, browsing in internet, general knowledge