Restaurant Manager (Acting Area Coach)
Kout Food Group Kuwai
Total years of experience :15 years, 3 Months
Profit and Loss analysis.
•Opening Cloud Kitchens
•New Mindset of how to deal with customer.
•Remarkable experience for customer in the restaurant.
•Delivery launching, market study and covering most grid with less manpower.
•Dealing with all problems.
•Schedules for the staff and arranging holidays.
•Quality Assurance Certificate.
•Coaching and leading for staff development and Growth.
•Budgeting and Targets.
•Supply chain WIN-WIN-WIN strategy.
•Weekly and Monthly Inventory.
•Controlling variances.
•Building Business relationships with media, reporters, influencers & bloggers.
Manager on the staff to serve well.
•Increasing database.
•Developing and implementing special campaigns on special events (Mother's Day, Red Cross International Day, etc)
•Maintain special discounts to special customers.
•Developing and implementing Critical Path since opening.
•Maintain official website.
•Developing social media platforms
•Maintain OTAs profiles
•Developing Collaterals
•Creating Ads and Press releases
•Planning and monitoring brand programs
•Building Business relationships with media, reporters, influencers & bloggers.
Closing deals
•Developing and implementing special campaigns on special events (Mother's Day, Red Cross International Day, etc)
•Setting meetings with sales managers
•Increasing database for customers.
•Maintain special discounts to special customers.
•Creating Ads and Press releases
•Planning and monitoring brand programs
•Building Business relationships with media, reporters, influencers & bloggers.
Developing and implementing training programs
•Planning and implementing capacity Building Program
•Producing training materials, manuals and documentations
•Use audiovisual aids, computers and teaching applications
•Managing a training budget
•Preparing reports on training groups, target and accomplishments.
•Coordinate with departmental Managers
•Customize department training strategies and modules
Dealing with brides and grooms wedding deals.
•Communicating with key accounts regarding agreements and closing sales movement.
•Managing Budget regularly.
•Completing accurate, detailed records of actual sales calls made plus a detailed plan of sales activities.
•Providing designs, offers and proposals for the clients.
•Following up on function process.
•Preparing correspondence and confirmation accordingly to customers.
•Reviewing own sales Performance, aiming to meet or exceed target.
•Maintaining strong relationships while acquiring new sales leads.
•Monitoring the completion of the technical process. Progessive Scout Association (June 2009 - September 2012) Shouf, Lebanon
•Participating in the activities of the scout
•Creating and implementing awareness campaign related to child rights and humanitarian values
•Leading groups and implementing several activities
•Participating into events related to child rights.
•Coordinating with municipalities and other organizations in order to implement the events.
Project management for 4 years proms event