french language teacher
Collège de frères de la salle
Total years of experience :15 years, 4 Months
Bonjour, je suis une professeure de français au collège de frères de Bab El Look cycle préparatoire et secondaire,
Je suis graduée du lycée El Horreya et la litterature française à l'Université du Caire, en plus j'ai effectué la diplôme de PROFLE à l'Institut français de Mounira
Merci beaucoup
Cordialement
Riham Chaaraouy
Receiving calls from all the clients of Videotron.
Supporting 5 products of Videotron Company; Television, Internet, Telephone, Mobiles and Softphone.
Describing and explaining, to the clients, all the characteristics, functions and prices of our products.
Answering all kinds of the clients’ demands.
Handling all kinds of complaints and trying to solve any client’s problem.
Selling the services that we have to our clients.
Achieving the target of calls per hour, sales and customer satisfaction.
Helping the new coming colleagues to improve their performance.
Helping in the coordination of the sales.
Responsible of display of the store and display windows..
Responsible of making the clients always satisfied and pleased.
Dealing with all kinds of clients' problems and complains.
client satisfaction
Cairo universty-faculty of arts -french departement litteratures,civilisation,traduction,History,languages