Operations Manager
Al Zan
Total years of experience :10 years, 9 Months
• Responsible for achieving store’s sales growth, sales forecasting.
• Maintains appropriate inventory levels by periodic or daily merchandise replenishment
• Monitors store inventory.
• Proposes merchandise orders.
• Maintains a customer service oriented operation.
• Contains minimal inventory shrinkage, by conducting periodic stock checking and reporting of items received with damage or with discrepancy.
• Ensures all reports such as sales, inventory and purchase are submitted in compliance to the company’ designated time.
• Monitors and maintains proper store cleanliness, appearance and maintenance as per company guidelines.
• Engages in sales work, reconciliation of cash, supervising stock-taking activities, pricing, showroom lay-out & display, keeping & preparing records & reports as prescribed by the company.
• Monitors customer against sales flow.
• Handles Customers’ Complaints when the Store Manager/ Retail-Sales Manager are not available.
• Approves discounts as per company policy when the Store Manager/ Retail-Sales Manager
- Managing daily sales floor operations to deliver an outstanding store experience that improves customer loyalty and strenghthens the brand.
- Monthly reporting of retail sales goals, objectives and related issues to manager - work directly with the store manager to ensure the achievement of target.
- Drawing layout.
Students:
- following payments
- attendance files
- following students levels in all majors
Management:
- Phone Calls
- Cash Desk “ sales, and cash”
- Organize files
- Print Files
- Printing
- Daily Data entry “ Students and clients “
Clients:
- Customers receiving
- Customers dates “ customers coordinate dates “
Staff
- follow-up staff attendance
Overseeing the Academy and workflow
- securing academy requirements
- follow-up maintenance
To assist the relevant Business Development Manager with the day-to-day, practical business development and marketing communications support.
University - Lebanese International University be continued Degree: Bachelor of Interior Design Academic Year: 2012/2013 Key courses attended: - Visual Perception - Fund. Of Design 1 - Drawing I - Intro. To Computer Design - Basic Studio Skills - Drawing II - Intermediate Computer Graphics - Modeling and Illustrating - Interior Design I - Intermediate Computer Design - Rendering - Introduction to Mechanical - Advanced Computer Design - Const. & Finishes Technology I - Photography I - Business Communication Skills
Certificate: Lebanese Bachelor Technique 3 with "Good" Mansion Academic year: 2007/2008
