Riham Khanom  Kardouhi, Operations Manager

Riham Khanom Kardouhi

Operations Manager

Al Zan

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Interior Design
Expérience
10 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 8 Mois

Operations Manager à Al Zan
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2020
Senior Executive Sales & Interior Designer à IDdesign Group
  • Liban - Beyrouth
  • octobre 2019 à novembre 2021

• Responsible for achieving store’s sales growth, sales forecasting.
• Maintains appropriate inventory levels by periodic or daily merchandise replenishment
• Monitors store inventory.
• Proposes merchandise orders.
• Maintains a customer service oriented operation.
• Contains minimal inventory shrinkage, by conducting periodic stock checking and reporting of items received with damage or with discrepancy.
• Ensures all reports such as sales, inventory and purchase are submitted in compliance to the company’ designated time.
• Monitors and maintains proper store cleanliness, appearance and maintenance as per company guidelines.
• Engages in sales work, reconciliation of cash, supervising stock-taking activities, pricing, showroom lay-out & display, keeping & preparing records & reports as prescribed by the company.
• Monitors customer against sales flow.
• Handles Customers’ Complaints when the Store Manager/ Retail-Sales Manager are not available.
• Approves discounts as per company policy when the Store Manager/ Retail-Sales Manager

Senior Sales Consultant / Showroom Assistant Manager and interior designer à le Cercle Hitti - Fendi Casa
  • Liban - Beyrouth
  • mars 2017 à septembre 2019

- Managing daily sales floor operations to deliver an outstanding store experience that improves customer loyalty and strenghthens the brand.
- Monthly reporting of retail sales goals, objectives and related issues to manager - work directly with the store manager to ensure the achievement of target.
- Drawing layout.

Assitant Manager à Academy Rafic Younis
  • Liban - Beyrouth
  • juillet 2015 à novembre 2016

Students:
- following payments
- attendance files
- following students levels in all majors

Management:
- Phone Calls
- Cash Desk “ sales, and cash”
- Organize files
- Print Files
- Printing
- Daily Data entry “ Students and clients “

Clients:
- Customers receiving
- Customers dates “ customers coordinate dates “

Staff
- follow-up staff attendance

Overseeing the Academy and workflow
- securing academy requirements
- follow-up maintenance

Team Leader à Exclusive Management
  • Liban - Beyrouth
  • janvier 2013 à février 2014
Indoor Sales à Todest
  • Liban - Beyrouth
  • février 2012 à décembre 2012

To assist the relevant Business Development Manager with the day-to-day, practical business development and marketing communications support.

Éducation

Baccalauréat, Interior Design
  • à lebanese International University
  • juin 2015

University - Lebanese International University be continued Degree: Bachelor of Interior Design Academic Year: 2012/2013 Key courses attended: - Visual Perception - Fund. Of Design 1 - Drawing I - Intro. To Computer Design - Basic Studio Skills - Drawing II - Intermediate Computer Graphics - Modeling and Illustrating - Interior Design I - Intermediate Computer Design - Rendering - Introduction to Mechanical - Advanced Computer Design - Const. & Finishes Technology I - Photography I - Business Communication Skills

Etudes secondaires ou équivalent, Interior Design
  • à Abdul Hadi El-Debs Vocational and Technical Center
  • juillet 2008

Certificate: Lebanese Bachelor Technique 3 with "Good" Mansion Academic year: 2007/2008

Specialties & Skills

Adobe Photoshop
Microsoft Office
AutoCAD
Adobe Illustrator
ILLUSTRATOR
Dolphin System
AUTOCAD

Profils Sociaux

Langues

Arabe
Expert
Anglais
Expert

Adhésions

Volunteer in Youth Voluntary Affairs Department Makassed
  • Volunteer
  • January 2005
Participating in Marathon lebanon
  • Volunteer
  • October 2007

Loisirs

  • Art Paint, Photography, Hiking, Camping, Traveling and Reading.