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Rihan Mohamed, Human Resources Assistant

Rihan Mohamed

Human Resources Assistant·CGC City Group Company

Kuwait

Bachelor's degree, Finance and Accounting

Work experience

Total years of experience: 7 years, 7 months

Human Resources Assistant

June 2024 - Present

CGC City Group Company

Al Ahmadi, Kuwait •Hybrid

June 2024 - Present

• Facilitated comprehensive HR operations for a diverse workforce, ensuring adherence to payroll, compliance, and labor regulations.
• Executed regional recruitment strategies, enhancing talent acquisition efforts and achieving high on-time hiring rates through targeted sourcing and screening.
• Managed employee relations initiatives, effectively addressing grievances and implementing disciplinary procedures to foster a positive workplace culture.
• Collaborated with management to align HR practices with business objectives, contributing to overall organizational success.
• Developed and maintained strong relationships with stakeholders, enhancing employee engagement and retention across various divisions.
Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

Recruitment Coordinator

June 2022 - April 2024

INN&GO Kuwait Plaza Hotel,

Al Kuwait, Kuwait •Hybrid

June 2022 - April 2024

• Spearheaded the complete recruitment lifecycle for diverse Hospitality divisions, ensuring alignment with operational needs and achieving a remarkable 95% on-time hiring fulfillment.
• Collaborated with department heads to assess manpower requirements, craft detailed job descriptions, and devise effective sourcing strategies, promoting high-quality talent acquisition both locally and internationally.
• Executed thorough candidate screening, interviews, and selection processes, enhancing the recruitment experience and maintaining strong communication with overseas partners.
• Leveraged data-driven insights to optimize recruitment strategies, contributing to improved retention rates and employee satisfaction.
• Fostered relationships with stakeholders to align HR initiatives with business objectives, positioning myself as a strategic HR partner.
Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Customer Support Supervisor

February 2020 - January 2022

Cool & Cool ABC Intl. Ltd,

Ras Al Khaimah, United Arab Emirates •Hybrid

February 2020 - January 2022

• Supervised a diverse customer service team, honing skills in team management and cross-cultural communication, essential for recruitment and HR roles.
• Enhanced team performance by implementing effective coaching strategies, fostering a culture of continuous improvement and collaboration.
• Developed and executed training programs that improved team capabilities, aligning with HR best practices for talent development.
• Utilized data-driven insights to assess team performance, facilitating informed decision-making in recruitment and employee engagement strategies.
• Cultivated strong relationships with clients and team members, demonstrating the interpersonal skills necessary for a successful HR business partner.
Company industry:
Perfume & Cosmetics
Job role:
Customer Service and Call Center

Receptionist & Cashier

June 2018 - December 2019

Bisu Hotels & Resort,

Mumbai, India •Hybrid

June 2018 - December 2019

• Cultivated strong interpersonal skills through delivering exceptional front-desk and guest relations services, enhancing stakeholder engagement and satisfaction.
• Streamlined operations by managing high-volume check-ins, check-outs, and reservations, demonstrating attention to detail and organizational skills.
• Developed financial acumen by handling daily transactions and achieving 100% reconciliation accuracy, ensuring fiscal responsibility and transparency.
• Collaborated effectively with cross-functional teams, including housekeeping and maintenance, to foster a cohesive work environment and improve overall service delivery.
• Leveraged communication skills to address guest inquiries and resolve issues, preparing for a transition into recruitment and HR roles focused on talent acquisition and employee relations.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

University Of Mumbai

April 2025

April 2025

Bachelor's degree, Finance and Accounting

India

Skills

HR Operations

Expert

Onboarding

Expert

Mass Recruitment

Expert

Managing Employees

Expert

Internal Investigations

Expert

Teamwork

Expert

Employees Reletions

Expert

Recruitment

Expert

COORDINATING

Intermediate

EMPLOYEE ENGAGEMENT

Intermediate

EMPLOYEE PERFORMANCE MANAGEMENT

Intermediate

EMPLOYEE RELATIONS

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PEOPLE MANAGEMENT

Intermediate

STRATEGIC DECISION MAKING

Intermediate

Leadership

Expert

Communication

Expert

Conflict Resolution

Expert

Adaptability

Expert

offboarding

Expert

HRIS

Expert

Training and Development

Intermediate

Onboarding

Expert

Talent Acquisition

Expert

HR Operations

Expert

Administration

Expert

Document Control

Expert

Sales

Expert

Documentation

Expert

Data Entry

Expert

Accounting

Expert

Microsoft Office

Expert

Project Management

Expert

Management

Expert

Operation

Expert

Customer Service

Expert

Preparation

Expert

Secretarial

Expert

Administrative

Expert

Microsoft Excel

Expert

Human Resources

Expert

Payroll

Expert

Training

Expert

HR Management

Expert

Hiring

Expert

Sourcing

Expert

Interviewing

Expert

Languages

English

Expert

Arabic

Beginner

Hindi

Expert

Marathi

Expert

Urdu

Native Speaker