IT SUPPORT SPECIALIST
BAHRAIN SPECIALIST HOSPITAL
Total years of experience :11 years, 10 Months
Manning the IT help desk and providing instant solutions to IT issues and Communicating with third party technical specialists
Providing Reports to end user for analytic statistics and reporting purpose using SQL server 2008/ Toad for ORACLE 10g
Configured and Installing LAB interface like COBAS, CELLDYN to transfer the data to end user PC.
Installation and Configuration DICOM server of Radiology modality like ECG, Ultrasound machine to PACS server.
Repairing and upgrading hardware and ensuring all computers were fully operational and providing training for all users
Configuration and maintenance of the internal mail system using Microsoft Exchange Server 2000 (compaq ML 370) and FortiGATE.
Configuration and maintenance of Laserfische software on Windows 2008 Server (HP Proliant D 380G6) and Alcatel PABX software, OmniVista
Responsible for the administration of Application Server (HP Proliant 380G7) and Hospital Information System, MediNous.
Configuration and maintenance of Network Printers and FortiGuard Firewall.
Responsible for carrying out Server Administration activities like Organisation Unit Management, Group Policy Object, User management, Acess Controls, Email access rights and Quotas in Windows 2000 Servers Using Active Directory. Performs Various management tasks related to public folder and mailboxes.
Installing, configuring and Troubleshooting of PCs, Thin Clients (Compaq T20, HP Compaq T 5000) and Laptops. Also assist users in the proper and efficient use of their system
Installing, Configuring & Troubleshooting Computers Peripherals like Scanners, Printers(HP Laserjet/Deskjet, Kyocera Mita, Richo Aficio, Label Printers)Print Server
Manning the IT help desk and providing instant solutions to IT issues and Communicating with third party technical specialists
Providing Reports to end user for analytic statistics and reporting purpose using SQL server 2008/ Toad for ORACLE 10g
Repairing and upgrading hardware and ensuring all computers were fully operational and providing training for all users
Configuration and maintenance of Laserfische software on Windows 2008 Server (HP Proliant D 380G6) and Alcatel PABX software, OmniVista
Responsible for the administration of Application Server (HP Proliant 380G7) and Hospital Information System, MediNous.
Configuration and maintenance of Network Printers and FortiGuard Firewall.
Responsible for carrying out Server Administration activities like Organisation Unit Management, Group Policy Object, User management, Acess Controls, Email access rights and Quotas in Windows 2000 Servers Using Active Directory. Performs Various management tasks related to public folder and mailboxes.
➢ B.C.A in MADRAS UNIVERSITY (2007-2010) from S.C.P.J.C with 63%.
➢ Higher Secondary School education with 80% aggregate. ➢ SSLC education with 78% aggregate.