rita meaiky, Customer service

rita meaiky

Customer service

Promedz

Location
Lebanon - Beirut
Education
Bachelor's degree, Translation
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Customer service at Promedz
  • Lebanon - Beirut
  • My current job since November 2017
Operations coordinator at Creative lab
  • Lebanon - Beirut
  • September 2017 to October 2017
Senior Customer Service representative at Regus
  • Lebanon - Beirut
  • March 2014 to August 2017

Responsible for handling the day-to-day administrative tasks of the office and making sure that
everything runs smoothly.
Duties:
 Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
 Maintaining an effective administration system.
 Rapidly responding to and resolving any administrative problems.
 Running the company reception area.
 Coordinating office procedures.
 Ordering and maintaining office stationery and equipment.
 Typing up correspondence including letters, faxes, minutes and memos.
 Offering a warm and friendly welcome to all visitors.
 Sorting and distributing incoming post.
 Receiving and redirecting telephone calls.
 Raising and progressing purchase orders.
 Booking travel and accommodation for senior managers
 Updating office manuals and brochures.
 Managing electronic and printed files.
 Deputizing for the manager, making decisions and delegating work to others in the manager's
absence
 Invoicing and billing at the end of each month to all clients
 Preparing suppliers payment based on their statement of account.
 Setup, install and activate internet in the server room for new clients.

Senior Sales Associate at Employer Name – Mak Co - Ted Baker London
  • January 2013 to January 2014

Communicate with customers
 Manage activities to meet customer requirements
 Resolve problems and conflicts positively
 Controlling all stock movement from and to the warehouse
 Dealing with customers
 Helping them choosing their products
Administration Assistant - 2012 - 2013
Employer Name - Naim Kalaany Law Firm

Senior Sales Associate + Manager at Employer Name – Azadea Group
  • Lebanon - Beirut
  • January 2009 to January 2012
Sales Associate at Tchooz shoes
  • Lebanon - Beirut
  • January 2007 to January 2009

Employer Name - Tchooz Shoes - Puma

Education

Bachelor's degree, Translation
  • at USEK
  • July 2010

Specialties & Skills

ADMINISTRATION
BILLING
BROCHURE DESIGN
CUSTOMER RELATIONS
FILE MANAGEMENT
INVOICING
LETTERS
MANAGEMENT
MICROSOFT OFFICE

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate
Spanish
Beginner