Customer service
Promedz
Total years of experience :16 years, 4 Months
Responsible for handling the day-to-day administrative tasks of the office and making sure that
everything runs smoothly.
Duties:
Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
Maintaining an effective administration system.
Rapidly responding to and resolving any administrative problems.
Running the company reception area.
Coordinating office procedures.
Ordering and maintaining office stationery and equipment.
Typing up correspondence including letters, faxes, minutes and memos.
Offering a warm and friendly welcome to all visitors.
Sorting and distributing incoming post.
Receiving and redirecting telephone calls.
Raising and progressing purchase orders.
Booking travel and accommodation for senior managers
Updating office manuals and brochures.
Managing electronic and printed files.
Deputizing for the manager, making decisions and delegating work to others in the manager's
absence
Invoicing and billing at the end of each month to all clients
Preparing suppliers payment based on their statement of account.
Setup, install and activate internet in the server room for new clients.
Communicate with customers
Manage activities to meet customer requirements
Resolve problems and conflicts positively
Controlling all stock movement from and to the warehouse
Dealing with customers
Helping them choosing their products
Administration Assistant - 2012 - 2013
Employer Name - Naim Kalaany Law Firm
Employer Name - Tchooz Shoes - Puma