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Ritchel John Leonora, Admin & Training Executive

Ritchel John Leonora

Admin & Training Executive·AZTech Training & Consultancy

الإمارات العربية المتحدة

بكالوريوس, Nursing

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 0 أشهر

Admin & Training Executive

أكتوبر 2016 - يونيو 2020

AZTech Training & Consultancy

دبي، الإمارات العربية المتحدة

أكتوبر 2016 - يونيو 2020

• Answers inquiries, reads & filters emails, follow up business leads
• Preparing Technical and Commercial Proposals for In-house Courses and constant coordination with clients
• Maintain effective co-ordination of trainer bookings and ensure an effective training batches
• Managing coordination of skills development events with 4-25 participants
• Drafts contract agreement for instructors
• Coordinates with instructors for events logistics & requirements fees, invoice, reports & guidelines
• Maintains and upkeep of Unified Filing System & Physical Filing System
• Designs and develops a year-round company training portfolio
• Maintains tracking of the training database, calendar, evaluations, materials and supplies
• Source out hotels in the Middle East & Overseas, review contracts & banquet event order
• Arrange flights, hotels, hotel transfers, visa letter requests & visa application of instructors & other clients
• Manages ERP system according to request & track accordingly
• Requests & reviews outlines, mini outlies & articles to be published in the website
• Managing requirements for ILM, HRCI, PMI and other certification bodies online and submit requirements of approved courses
• Requests course materials and manual from instructors, review manuals for conformity with company’s standards
• Orders manual proof for final checking, prepare and file manual printing requisition in accordance with the procedure; coordinates with printing press for production and duplication of manuals
• Checks training materials to be dispatched to the hotel for Dubai and/or Overseas Courses; maintains Seminar Preparation Check List for every scheduled seminar to ensure completeness of the materials
• Provides logistical support on administrative and liaison works (ensuring that all requirements are attended to in details, coordinates with Aramex for pick-up and delivery of seminar materials)
• Follow up with On-Site or Overseas Coordinator for the collection of daily evaluation forms, registration forms and daily attendance sheet; tabulate the daily evaluation completed by each delegate, summarize and circulate to all the concerned staffs; encode in the ERP System for records and future reference
• Additional administrative duties, basic office management: orders supplies, process approvals for payment and routine communication with personnel, finance and executive offices

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريب والتطوير

Administrative Coordinator

أبريل 2015 - أغسطس 2016

Al Sarh Contracting LLC

دبي، الإمارات العربية المتحدة

أبريل 2015 - أغسطس 2016

• • Coordinates in all activities related to the Document Control procedure that includes all correspondences, making sure that all documents are distributed to appropriate staffs/departments
• Inputs and maintains updated record of document data into the standard registers/logs ensuring that all information are accurate
• Maintains the documents in the Document Control office under safe custody without any damage or deterioration and with easy traceability; generates the various document control procedure as required
• Prepares submittal forms and follow up approval from Consultant and other departments
• Prepares subcontractor agreements, correspondences, memoranda, attendance, monthly summary of invoices/quotations, and daily, weekly and monthly reports
• Prepares material requisition and follow up local purchase orders from suppliers
• Prepares Bill of Quantity as required for monthly collection of payments as well us preparing the summary of payments for the subcontractors
• Coordinates in all departments in the head office for admin related works and assist employees for HR related procedures
• Answers phone calls, receives and directs guests to concerned employees
• Manages the calendar of activities of Project Manager
• General clerical jobs

مجال الشركة:
الهندسة المدنية
الدور الوظيفي:
سكرتارية

GENERAL SECRETARY

أغسطس 2011 - يناير 2015

Mastour Readymix Company

جدة، المملكة العربية السعودية

أغسطس 2011 - يناير 2015

❖ GENERAL SECRETARY
Mastour Readymix Company
Jeddah, Kingdom of Saudi Arabia
August 14, 2011 - January 14, 2015

• Performing various executive and administrative support duties that are highly sensitive and confidential
• Planning and coordinating arrangements for professional meetings and conferences
• Coordinating in office management related activities for the managers
• Composing memoranda and letters in response to questions
• Providing advisory to all employees on company employment policies and procedures
• Checking monthly invoices from different departments
• Reading and screening incoming reports and correspondence, making preliminary assessment and organizing documents
• Coordinating and facilitating the General Manager’s calendar to arrange meetings, appointments and conferences
• Making travel arrangements and hotel bookings of the General Manager and Department Heads
• Recommending actions to be carried on for staff claims, staff requests, office expenditures like supply and equipment needs.
• Coordinating with the Philippine Embassy for job hiring approval
• Assisting employees for contract signing and matters like leave, loans, suspension, termination, resignation, transfer forms, accident reports, service request and custody
• Collecting and recording daily production and submittal of daily and monthly reports of the factory to department heads
• Maintaining daily time records of all employees through manual or biometrics system
• Preparing salary cards of employees and submit to Accounting Department in preparation for the monthly payroll
• Maintaining systematic filing of clients and employees’ records for better usage of files
• Coordinating with courier service for sending and receiving documents locally and internationally
• Receiving guests/customers and directly send them to concerned individuals
• Receiving and screening phone calls
• General clerical jobs

مجال الشركة:
الهندسة المدنية
الدور الوظيفي:
سكرتارية

Administrative Assistant

مارس 2010 - يونيو 2011

Trumph Motorcycle Company

الفلبين

مارس 2010 - يونيو 2011

• Deal directly with customers either by phone, electronically or face to face and provide assistance as needed
• Respond promptly to customer inquiries, handle and resolve customer complaints
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the designated resource
• Record details of inquiries, comments and complaints and make reports
• Record details of action taken
• Liaising with different departments
• Manage administration, general clerical jobs
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Attends meeting and taking minutes and relay to the department head
• Acting as a contact between the company and its existing and potential markets
• Representing the company at trade exhibitions, events and demonstrations
• Making correspondence, responding to emails and memorandums
• Advising on forthcoming product developments and discussing special promotions
• Making and summarizing monthly reports and submit to the Admin Manager
• Producing additional marketing communications, such as flyers, brochures and exhibition-related projects

مجال الشركة:
النقل بالسيارات
الدور الوظيفي:
إدارية

التعليم

NOTRE DAME OF MARBEL UNIVERSITY

مارس 2010

مارس 2010

بكالوريوس، Nursing

الفلبين

NOTRE DAME OF MARBEL UNIVERSITY

مارس 2010

مارس 2010

بكالوريوس، NURSING

الفلبين

المعدل التراكمي (نسبة مئوية): 87%

المعدل التراكمي (نسبة مئوية): 87%

Skills

Leadership Capabilities
Expert
Leadership Capabilities
Expert
Customer Service
Expert
Customer Service
Expert
Leadership skills
Intermediate
Leadership skills
Intermediate
Public Speaking Skills
Expert
Public Speaking Skills
Expert
Working knowledge with Microsoft Offices
Intermediate
Working knowledge with Microsoft Offices
Intermediate
Leadership skill
Intermediate
Leadership skill
Intermediate
ADMINNISTRATION
Intermediate
ADMINNISTRATION
Intermediate
SECRETARIAL
Intermediate
SECRETARIAL
Intermediate
CUSTOMER SERVICE ORIENTED
Intermediate
CUSTOMER SERVICE ORIENTED
Intermediate
mail
Intermediate
mail
Intermediate
outlook
Intermediate
outlook
Intermediate
office administration
Intermediate
office administration
Intermediate
minutes
Intermediate
minutes
Intermediate
typing
Intermediate
typing
Intermediate
order
Intermediate
order
Intermediate
operation
Intermediate
operation
Intermediate
marketing
Intermediate
marketing
Intermediate
office management
Intermediate
office management
Intermediate
problem solving
Intermediate
problem solving
Intermediate
materials
Intermediate
materials
Intermediate
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Customer Service
Expert
Customer Service
Expert

اللغات

الانجليزية

متمرّس

العربية

مبتدئ

العضويات

College of Health Sciences Student Council

President

February 2010

Champagnat Community College Member of the Board

Member

June 2010

PHILIPPINE NURSES ASSOCIATION

MEMBER

February 2011

التدريب و الشهادات

التدريب
SEMINAR ON MEDICAL TOURISM
SEMINAR ON MEDICAL TOURISM
Feb 2009
LEADERSHIP
LEADERSHIP CONVENTION AND WORKSHOP
Nov 2009

الهوايات والاهتمامات

Reading Novels

I am into legal thriller especially those of John Grisham novels.