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Riyana Avice, QA Engineer

Riyana Avice

QA Engineer·Oxinus Holdings Limited

United Arab Emirates

Master's degree, Software Engineering

Work experience

Total years of experience: 8 years, 2 months

QA Engineer

March 2023 - Present

Oxinus Holdings Limited

Abu Dhabi, United Arab Emirates

March 2023 - Present

• Sole QA Engineer responsible for end-to-end quality of 10+ concurrent web and mobile applications across Fintech,
Healthcare, Real Estate, Retail, Logistics, and ERP sectors — independently designed test strategies and executed 1, 000+
test cases covering Functional, Regression, Smoke, Sanity, UAT, Exploratory, Compatibility, UI/UX, Performance, and Stress
testing on Android, iOS, PWA, POS hardware, and web browsers.
• Conducted thorough REST API testing using Postman and Swagger — validated endpoints, authentication flows (OAuth 2.0,
JWT, API keys), JSON/XML payloads, HTTP status codes, error handling, response times, and negative/edge-case scenarios
for all backend services.
• Tested webhook integrations end-to-end — verified event triggers, payload delivery, correct HTTP callback responses, retry
mechanisms on failure, idempotency handling, and event sequencing accuracy across payment, notification, and third-party
service integrations; used Postman and request inspection tools to capture, replay, and validate webhook payloads.
• Tested end-to-end digital payment flows across multiple integrated payment gateways — validated successful and failed
transactions, refunds, partial captures, duplicate handling, timeout recovery, and webhook callbacks, ensuring accurate
financial reconciliation and compliance with UAE payment standards.
• Delivered comprehensive Fintech & digital wallet QA — tested fund transfers, balance top-ups, transaction history, account
linking, spending limits, and notification triggers; validated KYC document upload and verification flows end-to-end.
• Executed full-cycle Healthcare & Pharmacy app testing — validated prescription management, medicine search and
catalogue, cart and checkout, order tracking, delivery partner integration, and patient data privacy in line with UAE health
regulations.
• Tested Real Estate & PropTech platform features — property listings, advanced search and filter logic, agent-buyer
communication, document uploads, mortgage calculators, and map-based discovery aligned with UAE market requirements.
• Validated POS and self-service kiosk systems widely deployed in UAE retail, hospitality, and government service
environments — tested card reader integrations, barcode and QR scanning, receipt generation, offline mode failover, session
management, and end-of-day reconciliation flows.
• Tested E-Commerce, Loyalty & Retail applications — points accrual and redemption, promotional campaigns, user wallet
management, QR-based checkout, multi-merchant transaction flows, and push notification delivery.
• Validated Digital Identity & e-Contract platform features — document signing workflows, identity verification, audit trail
logging, multi-party approvals, and secure access controls aligned with UAE digital governance standards.
• Performed SQL-based backend data validation — cross-verified database records against UI outputs, validated ETL data
mapping accuracy, and surfaced data integrity issues invisible to frontend-only testing.
• Authored formal Test Plans and QA Sign-off Reports for every sprint release — establishing an audit-ready approval process
with full accountability before every production deployment.
• Built automated Jira dashboards delivering real-time sprint velocity, defect density, and coverage metrics to stakeholders —
saving 3+ hrs/week of manual reporting.
• Set up and administered 5+ Jira projects — custom workflows, issue types, fields, board layouts, and automation rules
standardising QA governance across cross-functional squads.
• Reviewed requirements and user stories before development to identify testability gaps — enabling shift-left quality practices
and reducing late-cycle rework.

Company industry:
Software Development
Job role:
Quality Control

QA Engineer

August 2020 - March 2023

Gradient M IT Consulting & Services Pvt Ltd

Bengaluru, India Remote

August 2020 - March 2023

• Executed end-to-end manual testing cycles for cloud-based SaaS applications across Dev, QA, UAT, and Production
environments — Functional, Sanity, Regression, Integration, and Compatibility testing for multiple simultaneous releases.
• Performed REST API testing using Postman — validated endpoint responses, auth flows, payload structures, error codes, and
boundary conditions; documented results in structured, reproducible bug reports.
• Designed and maintained test cases, test suites, and RTM (Requirement Traceability Matrix) mapped to functional
specifications and acceptance criteria.
• Executed SQL backend data validation — cross-checked database records against application outputs and flagged data
integrity issues with clear supporting evidence.
• Conducted cross-browser and cross-device compatibility testing across Chrome, Firefox, Safari, Edge, Android, and iOS
— ensuring consistent UX on all platforms.
• Collaborated with developers to triage defects, retest fixes, and update test cases — reducing resolution cycle time through
structured, evidence-backed defect documentation.

Company industry:
Software Development
Job role:
Quality Control

QA Engineer

July 2018 - May 2020

Accenture Solutions Pvt Ltd

Bengaluru, India

July 2018 - May 2020

• Executed functional, regression, and smoke testing for enterprise-level Java/Linux applications across multiple quarterly
release cycles in controlled test environments.
• Conducted UAT coordination and SQL-based backend data validation — ensured data integrity and requirement traceability
before every production release.
• Logged and tracked defects in HP ALM and Jira; coordinated developer retests and independently verified fixes before signing
off on release readiness.

Company industry:
IT Services
Job role:
Quality Control

QA Intern

January 2018 - April 2018

Phonepe Private Limited

Bengaluru, India

January 2018 - April 2018

• Performed sanity, smoke, and functional testing on high-volume fintech mobile app releases — validated UPI payment flows,
digital wallet transactions, bank account linking, fund transfers, and bill payments on Android.
• Raised and tracked 50+ defects in Jira with detailed, reproducible steps — supported L1 triage and escalation workflows in a
fast-paced fintech release cycle.

Company industry:
Software Development
Job role:
Quality Control

Education

Visvesvaraya Technological University

January 2017

January 2017

Master's degree, Software Engineering

India

GPA (percentage): 71%

GPA (percentage): 71%

Skills

API Testing
Intermediate
API Testing
Intermediate
Integration Testing
Expert
Integration Testing
Expert
Cross Browser Testing
Expert
Cross Browser Testing
Expert
Mobile Applications Testing
Expert
Mobile Applications Testing
Expert
Regression Testing
Intermediate
Regression Testing
Intermediate
Smoke testing
Intermediate
Smoke testing
Intermediate
Functional Testing
Expert
Functional Testing
Expert
Web Application Testing
Expert
Web Application Testing
Expert

Languages

English

Expert

Kannada

Native Speaker

Training and Certifications

Certifications
Microsoft Certified Azure Developer – Associate
AWS Certified Solutions Architect – Associate
UAE Driver's