Riyaz Khaja Mohiuddin

• Manage day-to-day logistics and warehouse operations, including goods receipt,
dispatch, inventory tracking, and documentation.
• Ensure timely delivery of shipments by monitoring KPIs such as fulfilment rates,
delivery accuracy, and turnaround times.
• Coordinate closely with transport, customer service, and regional teams to improve
fulfilment efficiency and resolve operational bottlenecks.
• Supervise, train, and guide warehouse staff, drivers, and operations teams; prepare work
schedules and assign tasks.

• Led end-to-end warehouse and delivery operations, ensuring smooth order fulfilment
and on-time delivery for B2B clients.
• Developed and implemented standard operating procedures (SOPs) to streamline
goods receipt, storage, picking, packing, and dispatch.
• Implemented a Warehouse Management System (WMS), improving inventory
accuracy, order processing speed, and visibility.
• Managed and coached warehouse teams, improving productivity, accountability, and
performance outcomes.
• Collaborated cross-functionally with sales, customer service, and supply teams to align
inventory and delivery schedules.
• Planned peak-season operations, including manpower scaling, space optimization, and
workflow improvements.
• Conducted regular audits, quality checks, and safety inspections, achieving zero loss
incidents and safety violations

• Managed dispatch hubs and last-mile delivery operations for high-volume B2C retail
logistics.
• Oversaw vehicle capacity planning, route optimization, and daily loading/unloading
operations.
• Led manpower planning and coordination with 3PL partners to meet service-level
agreements (SLAs).
• Monitored SLA adherence, breach reports, and operational KPIs to ensure continuous
improvement.
• Maintained operational databases, MIS reports, and compliance documentation.
• Managed cash collection and reconciliation across multiple branches with strong
financial control.

• Monitored inbound and outbound logistics operations while ensuring FIFO compliance.
• Coordinated with 3PL vendors for smooth transportation and delivery execution.
• Prepared invoices, delivery challans, and MIS reports supporting warehouse operations.