New & Fleet Sales Manager
ALmulla & Behbhani Motors Co.(Dodge&chrysler)
Total years of experience :19 years, 10 Months
Arabian Motors Group
Assistant Sales Manager. (Used Car) . (May. 1996 - June. 2015
Arabian Motors group.
New & Used Cars Sales Manager. ( 1996 - Present)
Responsibilities:
• Managing a team of employees in a busy work environment.
• Negotiating contracts, ensuring that they balance value and risk.
• Establish and implement departmental policies, goals, objectives, and procedures.
• Creating, managing and analysing performance data and other information.
• Ensuring that capacity and capability are continually planned.
• Encouraging, identifying and developing best practice strategy.
• Ensuring compliance to all Environmental Health & Safety goals & objectives.
• Producing Operations manuals which define how the business is to be run.
• Working closely with the Financial Director.
• Monitored and reported sales volume, financial and business transactions.
• Forecast goals and objectives for sales, gross and key expenses on monthly and annual basis.
• Hire, motivate, counsel and monitor the performance of all new vehicle sales employees.
• Regulate all HR documents processes and procedures.
• Excellent coaching skills demonstrated by the successful implementation of Kerridge and other Dealership programs.
• Demonstrating automobiles by explaining capabilities, characteristics and features, explaining services and warranties, taking drives.
• Monitored and reported sales volume, financial and business transactions.
• Ordered new car inventory.
• Assist in the development of advertising campaigns and promotions.
• Appraise all incoming used vehicles.
• Assist individual sales people in setting aggressive yet realistic monthly goal and objectives and provide them the support to meet these goals.
• Ensure proper follow up of all potential buyer by developing, implementing and monitoring a prospecting and sales control system.
• Conduct daily and weekly sales training meetings.
• Establish and enforce product knowledge standards.
• Successful implementation of Group Sales Process resulting in combined increases in finance and associated products.
• To manage all dealerships, and ensure Manufacturer and Group objectives, both volume and financial, are achieved.
• To determine and agree, with MD, departmental budgets for all dealerships.
• To develop strategies to ensure achievement of long-term business goals. (5 Years)
• Complete business plans for all dealerships.
• To promote and improve Customer satisfaction.
• To liaise with Advertising agency and provide maximum impact within budgetary controls.
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• To develop Group strategies ensuring Manufacturer and Group objectives achieved in both volume and financial areas.
• Promote, and direct improvements in customer satisfaction.
• To coordinate and direct Group Service Marketing.
Key achievements
• Proven ability to lead, motivate and build successful teams.
• Understand all legal, regulatory, information security and compliance requirements.
• Proven influencer & negotiator.
• Achieving targets in a dynamic and complex business environment.
• Team leading & people development skills.
• Able to manage and develop a diverse group of highly skilled people.
• A pragmatic approach to getting the required results.
• Ability to manage operations within budgetary constraints.
• Building and maintaining strong and effective relationships with suppliers and customers.
• Relocate dealerships to achieve more productivity and business
• Control expenses within a very tight budget.
Arabian Motors group.
Used Car sales Manager.
Arabian Motors group.
Fleet & Truck Manager. (Dec. 2002 - Nov. 2004)
Arabian Motors group.
Supervisor New Car Showroom. (May. 1996 - Nov. 2002)
Hospitality Management - Hotel/Motel