IT Operations Executive
Protégé Global
Total years of experience :1 years, 8 Months
• Managing Zentyal Active directory and Gateways.
• Maintaining all the network devices like Firewall, Routers and Switches.
• Configuration/deployment of Active directory/DNS/DHCP services along with policies.
• RAID configuration.
• Managing domain accounts.
• Free PBX Administration.
• Zimbra Administration (Linux based messaging server)
• Network cabling, patching, crimping, labeling switch and client end.
• Network troubleshooting.
• Trained new joiners in IT department.
• Providing support to IT infrastructure and operations.
• Deployed and configured desktop PCs for end users.
• Vendor coordination.
• Served as 1st point of contact for IT Issues.
• IT procurement.
• System & Network support.
• Configured NAS and its permissions for file server users.
• Updating users on the ticket progress.
• Providing reports monthly and when needed.
• IT Inventory management using SPICEWORKS.
• OS installation and Configuration of application software in servers as well as on end users.
• Performing scheduled backups.
• Creation and Managing of VMs at ESXi hypervisor.
• Installation & configuration of Kaspersky at end devices.
• Administration of Office 365 (Email ID creation, Changing passwords)
• Implementation of network access control using MAC filtering.
• Kaspersky policies using Kaspersky Security Center.
• Network monitoring using ping tool.
• Windows 7, 8 (Installation, partitioning).
• Installed and configured HIKVISION IP cameras.
• IP Cam monitoring using web access.
• Deployed Epson LQ-310 printers.
• Deployed and configured iFace 301, 302 attendance machines.
• Created and configured VLANs in CISCO Switches.
Completed Telecommunications Engineering from Islamabad Campus