Rizwan barkat Raja

Contact the client via email, phone, or preferred
communication channel to verify booking details (e.g., travel dates, destinations, hotel preferences, and transport requirements.
• Streamlined the process for multiple Saudi visa applications,
enhancing operational efficiency.
• Monitor for delays (e.g., payment issues, provider errors) and resolve promptly.
• Follow up with the client to confirm receipt of all documents.
• Provide a contact number for support in case of issues during travel.

Managed daily office operations and administrative support tasks efficiently.
• Coordinated and scheduled meetings, appointments, and travel arrangements for executives.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Handled incoming calls and correspondence, ensuring
professional communication and confidentiality.
• Performed data entry and maintained accurate records in company databases and filing systems.
• Handle multiple inquiries and providing customer support using tools Ai chatbot, phone, emails and social media tools and Problem Solving Attitude.

Developed and executed sales strategies tailored for the Umrah and Hotel Bookings sector within the B2B and B2C markets in Pakistan.
• Build and maintained relationships with travel agencies, corporate clients, and direct consumers to enhance business growth.
• Negotiated contracts and successfully closed deals with travel partners and various service providers.
• Delivered exceptional customer service by promptly
addressing inquiries and effectively resolving any issues.

Accurately input airline fare data into database systems.
• Ensure timely updates of fare changes, promotions, and airline pricing policies.
• Utilize GDS systems (e.g., Amadeus, Sabre) for fare entry and updates.
• Stay updated with industry trends and changes in airline fare structures.
• Monitor and analyze competitor pricing for market positioning.
• Support fare-related queries from internal teams such as sales and customer service.