Account Manager
Hilti Qatar
Total years of experience :14 years, 4 Months
• Maintained and expanded relationships with
key accounts assigned in territory with
strategic planning and development.
• Generated revenue over a variety of product
lines though out the account territory.
• Working along with technical team to specify
products by identifying the opportunities and
assisting in Submittals with an optimized
solution for customers.
• Negotiating and submitting quotations
considering profit margins and working on
purchase orders to complete the purchase
cycle.
• Set up new accounts and converting them to
actively potential buying clients by
demonstration of product lines.
• Assisting on forecasting and availability of stock
with the logistics.
• Forecasting and planning of sales based on the
history of the customers.
• Actively working on Collections of the debt
from the clients to maintain the level of active
relation with the clients.
• Maintained and expanded relationships with
key accounts assigned in territory with
strategic planning and development.
• Generated revenue over a variety of product
lines though out the account territory.
• Working along with technical team to specify
products by identifying the opportunities and
assisting in Submittals with an optimized
solution for customers.
• Negotiating and submitting quotations
considering profit margins and working on
purchase orders to complete the purchase
cycle.
• Set up new accounts and converting them to
actively potential buying clients by
demonstration of product lines.
• Assisting on forecasting and availability of stock
with the logistics.
• Forecasting and planning of sales based on the
history of the customers.
• Actively working on Collections of the debt
from the clients to maintain the level of active
relation with the clients.
• Managing relations with corporate clients
which include HNI/UHNW clients for the
corporate.
• Implementation of new process and strategies
to help reduce the risk and to comply with
organizations compliance requirements.
• Driving a team of Relationship Officers to
achieve the set target and on board HNI
Clients.
• Maintaining the company portfolio as well as a
portfolio of Premium customers with and also
responsible of expansion of portfolio.
• Ensuring quality sales and service of which
involves monitoring the staff activities and
rating the staff performance.
• Provide statistical and performance feedback
and training to every team member with
performance reviews every quarter and half
yearly for personal development.
• Addressing disciplinary and/or performance
problems according to policy.
• Preparation of business summery reports based
on team achievements and improvements for
the management
• Maintaining Premium customer/HNI/UHNW
cliental base which involved in dealing with top
corporate clients for the bank.
• Exploring of corporate portfolio and
approaching with a one stop retail banking
solution for the entire organization
• Maintaining relations with senior executives of
companies such as GM’s, CFO’s and Head of
HR to leverage the relation
• Preparation of exclusive offers for companies
with strong potential and educating Branches
and front line departments within the bank
about the special offers
• Processing and review of retail credit facilities
applied by customer through Relationship
Associates
• Promote & Sell the bank retail products to
potential customers
• Work towards achieving monthly targets and also
promote and cross sell different banking products
• Proposing potential companies to be enrolled to
the banks approved list
• Ensure that Customers are clearly communicated
with all the policies & procedures
• Initially undergoing intensive trainings of Islamic
products and the operations under the Shariah
Law
• Introducing the bank to the local companies and
attract new customers to the bank to increase the
banks customer portfolio
• Focusing on new customer acquisition to build a
large and strong customer network
• Handling issues raised by companies and
customers, resolving in the shortest time for
customer satisfaction
Completed Bachelors in Business Administration (BBA) with a total average percentrage of 58%.
Completed High Secondary School with mainstream subjects Mathematics, Physics & Chemistry.