رضوان هونا

 Develop a complete understanding of the customer segment for products offered by the company and campaign effectively to create new customers on a continuous basis.
 Utilize potential market information & personal network to develop business intelligence for generating leads.
 Manage activities pertaining to negotiating / finalization of deals for smooth execution of sale & tie ups with corporate clients and exchange houses.
 Analyze market competitive situation and customer requirement in order to facilitate better planning and execution of sales plan.
 Co-ordinate with operations department for timely disbursement of salaries through WPS.

 Maintain and build a client base through telephone calls, emails, office visits and other means of communication and contribute to margin growth by profitably adding new customers.
 Setting strategy with the ultimate aim of increasing market share through expansion of existing services and development of new markets.
 Responsible for effective relationship with the customers through proactive customer care to achieve customer satisfaction.

 Responsible for overall functioning of the Branch.
 Achieving the Target through Sales & Marketing Team.
 Responsible for effective relationship with the customers through proactive customer care to achieve customer satisfaction.
 Delivering administrative duties with ease and poise while following Company’s systems & procedures and maintaining strict discipline.
 Managing the cash requirement / funding of the Branch.
 To ensure all audits take place smoothly and all statutory requirements by law applicable to the branch are met appropriately, wherever applicable.
 To ensure the punctuality and regular attendance of the staff.

 Proactively managing the sales of Home Loan Products through a team of 10 Executives.
 Maintaining customer service while managing, resolving customer queries regarding their Home Loans.
 Converting the leads into prospective clients and looking after their cases from till disbursement.
 Achieving the Targets allotted and reporting to the Area Sales Manager.
 Solving the sanction & disbursement queries of the customers and getting the disbursement.
 Coach, facilitate, solve work problems and participate in the work of the team.

 Proactively managing the book keeping and accounting functions of the branch including preparation of the Profit & Loss A/c and Balance Sheet including BRS of Central Office account.
 Preparing MIS reports required by the management. Processing daily, weekly & monthly reports and maintaining proper flow of information.
 Responsible for effective relationship with the customers through proactive customer care to achieve customer satisfaction.
 Communicate well to employees and to provide adequate supervision and training to ensure that all employees follow standard Bank procedure for handling money.