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RIZWAN BASHEER, Senior Technical Operations Lead

RIZWAN BASHEER

Senior Technical Operations Lead·Future Communications Company

Kuwait

Bachelor's degree, COMPUTER APPLICATIONS

Work experience

Total years of experience: 15 years, 11 months

Senior Technical Operations Lead

July 2010 - Present

Future Communications Company

Al Kuwait, Kuwait

July 2010 - Present

Lead:-
• Responsible for Telecom Operator Relationship and managing accounts
• Responsible for Issue Tracking starting from reporting the issues till closure of the issues.
• Responsible for project management activities like initiating Project Plan, Resource management. Status Report Preparation & Risk Management activities at project level.
• Monitoring the status health of the project and providing reports to the delivery head.
• Mentoring the team on various project related activities and process related initiatives

Operations:-
• Initiating databases (SQL, MYSQL, ORACLE) related activities.
• Managing and controlling core kennel smsc.
• Maintenance and troubleshooting of Linux servers.
• Analyzed performance problems and implemented preventive maintenance procedures.
• Performed Linux administration and data migration activities.
Company industry:
Telecommunications
Job role:
Information Technology

Education

SRM UNIVERSITY

May 2010

May 2010

Bachelor's degree, COMPUTER APPLICATIONS

India

Skills

System Integration Testing
Expert
System Integration Testing
Expert
Bulk SMS
Expert
Bulk SMS
Expert
SQL database design
Expert
SQL database design
Expert
System Monitoring
Expert
System Monitoring
Expert
Windows Server
Expert
Windows Server
Expert
Team leader
Expert
Team leader
Expert
Project Management
Expert
Project Management
Expert
System Integration Testing
Expert
System Integration Testing
Expert
Bulk SMS
Expert
Bulk SMS
Expert
SQL database design
Expert
SQL database design
Expert
System Monitoring
Expert
System Monitoring
Expert
Windows Server
Expert
Windows Server
Expert

Languages

Arabic

Beginner

English

Expert

Training and Certifications

Certifications
OCA
Jan 2013
Training
PMP
PMI
Aug 2017