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Roaa Alborini, SENIOR SERVICE ADVISOR

Roaa Alborini

SENIOR SERVICE ADVISOR·crystel

Jordan

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 3 years, 8 months

SENIOR SERVICE ADVISOR

February 2016 - September 2019

crystel

Amman, Jordan

February 2016 - September 2019

- Ability to effectively communicate with customers regarding services recommended and performed - Reads, analyzes and interprets general business reports - Performs opening and closing responsibilities - Schedules appointments, answers phones. - Assists with the coordination - Performs other duties as requested.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Balqa'a Applied University

August 2014

August 2014

Bachelor's degree, Software Engineering

Jordan

GPA (point): 2.16 out of 4

GPA (point): 2.16 out of 4

I have BSc degree in Software Engineering from Balqa'a Applied University / Jordan in (2014)

Skills

Strategic Leadership

Expert

Programme Leadership

Expert

Listening Skills

Expert

Service Engineering

Expert

Customer Service

Expert

programing

Intermediate

CUSTOMER SERVICE

Beginner

EXCELLENT MULTITASKER

Beginner

LEADERSHIP SKILLS

Beginner

SIMULTANEOUSLY

Beginner

Strategic Leadership

Expert

Programme Leadership

Expert

Listening Skills

Expert

Service Engineering

Expert

Customer Service

Expert

Social profiles

Languages

Arabic

Intermediate

English

Intermediate

Hobbies and interests

programing