Internal Sales Executive
Chabros International Group
Total years of experience :15 years, 8 Months
Responsible for maintaining and developing relationships with existing customers in person and via telephone calls and emails.
•Continuously search for and arrange meeting with potential customers to increase the quantity of the company’s clientele.
•Acting as a contact point between the company and its existing and potential markets.
•Negotiating the terms of an agreement and closing sales.
•Gathering market and customer information (New products, demanded products, opportunities with existing or new customers on upcoming projects, etc.)
•Responsible for the execution of internal and external sales orders. Making sure that all orders are exact and ready to be delivered to or picked up by the correct customer at the scheduled time.
•Make sure that customers are satisfied with our service and due the best to provide the products requested that might not be available at Chabros at the time for better customer service and satisfaction.
•Assisting Warehouse Manager in handling incoming products and stock inventory.
•Handled sales with all wood related products such as MFC (Alfa & Starwood), MDF & HDF such as Fantoni, Chipbords, blockbords, plywood, OSB, Laminates (Mat & Glossy), and veneers.
•Assisted customers to select the most adequate product that is best suited to be used for the construction of their requested end product. In addition to advising them on the best matching choices of the different products in case they wanted to use multiple forms of wood and their supplements.
Juggle sales and managerial responsibilities to help their team exceed sales goals daily
•Ensure showroom is kept to company visual standards
•Brainstorm new and innovative growth strategies
•Monitor product distribution and consumer reactions
•Maintain product knowledge
•Train employees about all present and new arrival products
•Hire, train, and develop sales team
•Oversee marketing and advertising activities to ensure consistency with product line strategy
•Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
•Negotiate deals with customers
•Monitor store and employee key performance indicators
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