ROCHELLE Pereira, Operator

ROCHELLE Pereira

Operator

Location
Qatar - Doha
Education
High school or equivalent, Arts
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

Operator
  • May 2018 to July 2018

Hamad International Airport Doha Qatar: Fault Reporting Centre -

Operator
  • June 2015 to April 2018

Facilities Management and Maintenance (FMM): Fault Reporting Centre -

Customer Service Executive at Aeries Technologies
  • India
  • October 2012 to May 2013

Responsible to contact clients based out of Dubai and Middle East through calls and emails to
enable faster business expansion.
* Invoicing and payment approvals
* Dealing with a client queries, requests, orders or complaints.
* Providing advice, information and assistance to clients, resolving all enquires.
* Making following up clients by calling or emailing

Customer Services Advisor at Global Services Pvt. Ltd
  • May 2009 to August 2012

Malad, Mumbai:

Customer Services Advisor at First Source Solutions, Ltd
  • April 2005 to April 2009

Malad, Mumbai:

Office executive at Ashel Travels
  • India
  • August 2004 to April 2005

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Education

High school or equivalent, Arts
  • at St. AndrewsMaharashtra BoardMumbai University
  • April 2005
Bachelor's degree, sociology and history
  • at St. Andrews College
  • January 2005

,

High school or equivalent, sociology and history
  • at St. Andrews (XI
  • January 2002

,

High school or equivalent, Arts
  • at St. AndrewsMaharashtra BoardMumbai University
  • January 2000

completed in

Specialties & Skills

Sociology
Customer Service
CUSTOMER SERVICE
INSURANCE
CONTRACT MANAGEMENT
CUSTOMER SUPPORT
DISPATCHING
DOCUMENTATION
EDITING
FACILITIES MANAGEMENT
FILE MANAGEMENT

Hobbies

  • PLAYING BADMINTON, LEARNING A NEW LANGUAGE, VOLUNTEERING AT AN ANIMAL SHELTER