sales adviser
Ali Abdulwahab Al Mutawa
Total years of experience :14 years, 4 Months
*Aswering telephone calls and queries from customer.
*Process online orders.
*Making weekly feedback for customer needs.
*Responsible for any hype release.
* Cashier, and reaponsible in handling cash sales
* Recieved delivery
* Answering incoming calls, taking messages and re-directing calls as required.
* dealing with emails.
*operating cash registers, banking, managing financial transaction and balancing drawers.
* General office management such as ordering stationary.
*Sorting and distributing calls incoming calls and outgoing calls.
* balancing manpower.
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*Ensure high level of customer satisfaction through
excellent sales service.
*Assess customer needs and provide assistance and
information on product feature.
*Team up with co-workers to ensure proper customer
service.
*Build productive trust relationship with customer.
*Remain knowledgeable on products offered and
discuss available options.
* Greet guest and patrons personally and on the telephone
* Offer appropriate seating arrangements
* Ensure the quantity of menus is sufficient to cater to the number of guest
* Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
* Set up dining rooms and make reservation arragements
* Maintain clean and organized tables and work area
* Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
Madison shopping plaza Inc.(MSP)SM-City
Sales assistant (Boys teens wear department)2006-2011
*Provides excellent customer service
*Maintain sales quota through more suggestive selling of products
*Responsible for monthly monitoring of stocks
*Attends office day meeting and seminars regularly for product knowledge enhancement
*Taking in charge in behalf of superior/supervisor
*Act as trainor to the new employee
*Taking full responsiblity in adding sales percentage of 20% in each brand
*Checking items from time to time
Madison shopping plaza Inc. (MSP) SM-City
Sales assistant (Boys teens wear department) 2006-2011
• Provides excellent customer service
• Maintains sales quota through more suggestive selling of products.
• Responsible for monthly monitoring of stocks.
• Attends office day meeting regularly for product-knowledge enhancement.
• Taking in charge in behalf of supervisor
• Act as trainor to the new employee
• Take full responsibility in adding sale percentage of 20% in each brand
• Checking items from time to time
*promote image of products and services of busineses
and other organization.
*Create window and in-store display of goods for retail
shops and department stores.
*Focus on designing display stands and panels for
Exhibition conference and other events.
*Installing and dismantling of display
College: Mindanao state university, Mindanao Philippines (BSBA) Major in marketing Secondary: Laguindingan National High School