Rola Abu Baker

Performs various administrative duties supporting senior management and staff of a department or work unit.

Performs a broad variety of general administrative duties supporting senior management and a work unit.

Maintains Outlook calendars, prioritizes meetings based on schedules, and arranges conference rooms, conference calls for Vice President and Directors.

Coordinates and organizes complex activities such as meetings, travel, conferences and related department activities.

Coordinates the office services activities of the work unit including purchasing, word processing, record keeping and office supplies.

Researches and responds to requests for information and assistance, determines priority status and determines appropriate course of action, referral, or response.

Receives, opens, and determines proper distribution of mail and/or other materials; prepares outgoing mail.

Prepares presentations and meeting materials.

Acts as a liaison between the work unit’s management, work unit’s frontline employees, and other departments within BHN.

Creates and maintains routine correspondence, spreadsheets, minutes, logs, and reports.

Plans, organizes and coordinates activities required by the work unit.

Completes purchase requisitions, expense forms and check requests. Researches and resolves discrepancies.

Prepares employee recognition items and functions.

Assists on special projects as requested.

May handle occasional difficult customers or members of the public.

Performs other related duties as required.

Required Skills

KNOWLEDGE, SKILLS & ABILITIES

Excellent verbal and written communication skills.

Strong organizational, computer, filing and record keeping skills; must be detail oriented.

Ability to coordinate a wide variety of administrative and operational activities.

Proficiency in Microsoft Office with strong Excel and Power Point skills.

Ability to handle sensitive and confidential situations with diplomacy and tact.

Ability to analyze and gather/summarize data for reports, find solutions to various administrative problems, and to prioritize work.

Ability to handle restricted, sensitive and confidential information.

•Recruiting staff which includes creating and developing job descriptions, providing support in preparing advertisements, screening application forms, short-listing the candidates, interviewing and selecting them.
•Controlling, maintaining and updating manpower plan and prepares related monthly and weekly reports.
•Screening applicants for basic compliance with position qualifications summarizes CVs for easier evaluation by the departmental heads.
•Meeting with applicants collects and assesses CVs.
•Interviewing candidates up to supervisors level and provide feedback to both HR Manager and Line Manager.
•Forwarding collected CVs to the concerned departmental heads for evaluation and interviews.
•Developing HR policies on issues like working conditions, equal opportunities, performance, management and disciplinary procedures.
•Listening to grievances of employees and implementing appropriate disciplinary procedures.
•Administering payroll system and maintaining staff related records. Ensuring that department managers receive an accurate and timely assistance in response to particular queries related to HR policies or other aspects of employment legislation.
•Responsible for labor relations, benefits, and training and development.
•Preparing and maintaining company salary structure, job documentation, and job evaluation systems.
•Designing and conducting new employee orientations.
•Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
•Working with GR representative to resolve labor relation issues.
•Recommending, developing and scheduling training and development courses.
•Providing advice, assistance and follow-up on company policies, procedures, and documentation.
•Recommending, develop and maintain human resource data bases, computer software systems, and manual filing systems.
•Performing specific research/investigation into operational issues, as requested.

Concurrently handled responsibility of SAP accounting in the organization.
Key Responsibilities:
• Planning wells for Joint Operations, KOC(Kuwait Oil Company), Wafra, Burgan, Ratawi, Minagish, Umm Gudair, Eocene, Ahmadi, South Fuwaris fields.
• Utilizing “Compass” software for developing the initial well plan (i.e. directional plan) based upon the geological targets as per the guidance of the drilling engineer.
• Collecting and integrating surface plats / surveys, geologic stick figures, type logs, gyro data on pre-set surface casing, directional surveys and / or plats for any offset wells for anti-collision calculations, AutoCAD drawings / surveys of unit hard lines and lease boundaries.
• Creating large scale engineering plots using the wallplot composer. Evaluating drilling problems to effect drilling the right wells at reduced cost and time with increased safety.
• Planning to guarantee standard running conditions and optimum process productivity in accordance with daily / monthly schedules. Notifying possible avenues for improvement in operational procedures.
• Drafting tenders/proposals/technical reports and keeping track of contracts/files/ monthly data of project performance to keep management updated of the same.
• Updating daily survey data and assisting the drilling engineer with any ad-hoc request related to the well plan (e.g. anti-collision calculations, projections, sidetracks etc.)
• Verifying plans generated by the third party directional companies, conducting quality assurance and control (QA/QC) under the guidance of drilling engineer.
• Maintaining drilling and completions data, numeric performance metrics, time-depth charts, complete schematic diagrams and comparative performance charts.

Key Responsibilities:
• Assisting in the implementation of financial models and SAP solutions for the company’s accounting activities.
• Streamlining efforts toward attaining optimum financial data storage using SAP software, registering invoices in the finance system as well as creating job numbers.
• Maintaining financial/statistical databases and reports, creating purchase requisition, invoices, procedural documents and utilizing Business Services Online (BSO) database to generate sales order.
• Generating bonus reports to increase both the real and perceived value of the project. Designing/working on monthly reports like mileage, incident safety reports, PSL headcount etc. to provide updated information to the management.
• Collating information, providing ad-hoc analysis and reporting for all departments as and when required.
• Performing a wide range of accounting duties including maintaining general ledger, account reconcilations, month end closing activities through the SAP module.
• Staying updated with complete information of the business processes and the latest technology advancements in the industry.
*Trained different staffs with different back ground to deal with the whole accounting and the administration keys and responsibilities.
*Managed to controle two different departments alone for one year.
*Supervised the finance and the administration departments .
*Organized the ticketing and hotels reservation for the management Staff locally and internationally.
*Worked on issuing and applying visas .
*Finance Rewards & Recognition Program .
*Contract Negotiations.
*Benefit Forms
*Benefits Administrator Calendar Scheduling.
*Employee & Labor Relations Issues.
*Employee Training Hours Tracking .
*Employment Application Process .
*Employment Payroll Paperwork.
*Health Insurance paperswork.
*New Employee Hire Information/New Hire Paperwork
**Worked on monthly payroll.

*Preparing and Sending Correspondence:
*Writing and Preparing Reports, Documents, and Spreadsheets:
*Organizing and Running the Office