Roland Mhanna, Relationship Manager

Roland Mhanna

Relationship Manager

Qatar National Bank

Location
Qatar - Doha
Education
Bachelor's degree, Audit/Accounting
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

Relationship Manager at Qatar National Bank
  • Qatar - Doha
  • My current job since November 2017

 Performing credit risk analysis through financial risk parameters, discreet market checks and the companies’ financial statements inclusive of preparing financial spreads to determine overall client credit worthiness.
 Financing products ranges from term loans, overdrafts, letter of guarantees, letter of credits, etc.
 Structuring and preparing credit proposals for achieving optimum level of utilization with satisfactory credit standards and producing ongoing credit reviews.
 Developing and broadening relationships with existing customers and prospects in the mid-market place and cross-selling relevant and value added financial products and services.

Relationship Manager at Royal Bank of Canada
  • Canada - Montreal
  • November 2012 to July 2017

 Seeking out new commercial banking customer with turnover up to CAD 30 Mio per annum.
 Structuring and preparing credit proposals for achieving optimum level of utilization with satisfactory credit standards and producing ongoing credit reviews.
 Developing and broadening relationships with existing customers and prospects in the mid-market place and cross-selling relevant and value added financial products and services.
 Building new relationships through referrals from customers, suppliers, consultants, audit & accounting firms and internal partners.
 Identifying, qualifying, preparing and executing effective sales strategies for competitive and revenue growth opportunities.

Relationship Manager at Citibank
  • United Arab Emirates - Abu Dhabi
  • March 2011 to May 2012

 Identifying potential clients in the market, growing the portfolios’ revenues & meeting annual targets
 Ensuring customer’s satisfaction and cooperating with other departments to insure best services
 Preparing credit proposals by understanding client’s needs, assessing the financial performance and the management
 Credit risk analysis through analysis of companies’ financial statements inclusive of preparing financial spreads to determine overall client credit worthiness
 Cross selling other banking products with other units such as investments, treasury and wealth management

Senior Credit Officer at National Bank of Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • August 2008 to March 2011

 Client acquisition by identifying, marketing and engaging prospects inclusive of profiling clients by business type and their borrowing requirement
 Acting as Unit Head at Industrial City of Abu Dhabi Center and Expanded Commercial client relationships of the center from USD 10 Mio up to USD 100 Mio
 Developing Commercial Banking business for the bank by engaging various stakeholders in the domestic and regional business environment
 Credit risk analysis through analysis of companies’ financial statements inclusive of preparing financial spreads to determine overall client credit worthiness
 Preparation of credit proposals along with the review of credit proposals prepared by officers reporting to me. This also includes reviewing credit applications prepared by other officers in branches throughout the UAE
 Cross selling other bank products such as cash management, treasury and investment products and services to existing client and prospective relationships to boost overall profitability of the bank
 Collaborating with other relationship managers to determine the risk appetite of the department and ways to counter market shifts
 Training new team members under my supervision
 Liaise and provide guidance in areas particularly related to the provision of products and services to customer that include Term Loans, Overdrafts, Letter of Guarantees, Letter of Credits, etc.

Express Trade Officer at Standard Chartered Bank
  • United Arab Emirates - Abu Dhabi
  • July 2006 to July 2008

 Assisted relationship managers by identifying and contacting potential companies and maintaining client relationships
 Contributed to the development of the SME Department in Abu Dhabi by targeting companies, with annual sales turnover between $1Mio and $25Mio
 Assessed prospects’ and customers’ business operations, trade and working capital needs
 Prepared and analyzed companies’ financial spreadsheets and credit requirements
 Collaborated with relationship managers on determining risk profile and willingness to provide clients with credit facilities
 Continue to deliver significant performance growth. Deliver the performance targets around critical integrations & alliances in the emerging markets that will deliver future growth

Education

Bachelor's degree, Audit/Accounting
  • at Lebanese University
  • August 2005

Specialties & Skills

Risk Analysis
Cross Selling
Banking