Marketing & Operations Assistant Manager
Alloy Wheel Repair Specialists
Total des années d'expérience :13 years, 1 Mois
Working at Alloy Wheel Repair Specialists, one of the leading wheel repair companies in Bahrain as a Sales & Operations Supervisor whereby, responsible for Corporate Sales, Business development and Key account Management, with emphasis on growing the visibility and market share of the product portfolio through promotional events.
To ensure customer satisfaction by providing high quality service and repairs to every customer by conforming to professional and ethical standards.
Monitor the flow of work in the Service Department to ensure work accomplishment by coordinating with the customer on their vehicle status.
Provide estimation of time taken for completion of each repair order.
Procuring approvals from the customers for additional work.
Establish a process for prioritizing and scheduling customers for comebacks and repeat repairs.
Participate in departmental and dealership-wide meetings.
Planning of various marketing strategies related to advertising and promotional campaigns
Visiting corporate as per appointment on daily basis, and presenting about the company services
Handling inbound inquiries
Identify and build alliances with corporate business partners/ Agencies
Continuously collate competitive data business intelligence and monitor competitive offerings and give their inputs to help reposition
MCA from Sikkim Manipal University 2011 First class
BCA from Sikkim Manipal University 2009 First
SSC from St. Joseph high school, Maharashtra Board 2004 First