IT System Automation Specialist
ACIS Information Technology
Total years of experience :17 years, 7 Months
Projects:
Implementation of the “RES One Automation and Service Store” in the “Movenpick Corporate Office”, Dubai (2017).
Implementation of the “RES One Automation and Service Store” in the “Dubai Financial Market”, Dubai (2018).
Implementation of the “Ivanti Automation and Identity” in the “Network International”, Dubai (2018).
Implementation of the “Ivanti Patch for Windows Server” in the “HRH Princess Haya Bint Al Hussein SPO”, Dubai (2019).
Update and support of the “Ivanti Endpoint Management & Security Suite” at “Abu Dhabi Media Company”, Abu Dhabi (2019).
Update and enhance of the “Ivanti Endpoint Manager” in the “Dubai South HQ”, Dubai (2019).
Implementation of the “User Workspace Manager” in the “Abu Dhabi Investment Authority”, Abu Dhabi (2019).
Update and support of the “Ivanti Automation and Identity” in the “Dubai Financial Market”, Dubai (2020).
Support:
Work in the technical support team which is responsible for IT infrastructure of “LUKOIL Overseas”, “ROSATOM ME”, “TIME Hotels LLC”, “Al Himayah” companies (outsourcing).
Respond to user service requests and resolve trouble tickets using HP OpenView Service Desk system.
Maintaining and managing servers infrastructure which includes work on troubleshooting registered in the SCOM, SOLARIS, Zabix monitoring systems.
Combining domains of several organizations in the overall network, optimization of existing services and equipment.
Configuring the network equipment and upgrading the LAN to work together with multiple domains with their remote departments.
Creation of server infrastructure of the Omsk branch and its accession to the "QUARTZ Group" domain in the Moscow.
Moving services and client computers to the new domain. Using the Windows DS for the automation of the migration process.
Monitoring, administration, and modernization of the server’s park (Windows 2008R2).
Technical support for the company’s users (Windows XP - 7, Thinstation).
Central updates of the software for all users, routine maintenance of the computers and office equipment.
Connecting the branch offices and sites in one network via VPN technology.
Setup and maintenance of mini PBX Panasonic TDE200.
Automation of inventory of equipment and software.
Windows 2003 server’s administrations.
Diagnostic and routine maintenance of computers and office equipment.
Communication with users, remote and local solutions to their applications.
Planning for procurement of the equipment’s, reporting on the work of the department.
The creation, implementation, and maintenance of a project for the installation of a centralized PO in an existing Active Directory (GPO).
Maintenance and installation of LAN, network equipment (switches, access points, Wi-Fi).
Network security, discretionary access control, prevents run third-party software by group policy.
