رومل colina, Salesman

رومل colina

Salesman

TASC Outsourcing

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Commerce
الخبرات
16 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 8 أشهر

Salesman في TASC Outsourcing
  • أشغل هذه الوظيفة منذ أكتوبر 2016

マ Making sure all products are displayed and have price tags. ( Red box department: Clothing, House and toys)
マ Engagement to every customers by taking the extra mile
マ Provides good customer service and sales
マ Merchandising and Replenishment of products
マ Seize opportunities to upsell, cross-selling products

Sales & Activation Representative في 411 BPO
  • الفلبين
  • مارس 2015 إلى يوليو 2016

マ Provides very good customer service experience in every call
マ Build sustainable relationships and engagement to every customers by taking the extra mile
マ Ask all survey questions before activating the account.
マ Manage large amounts of inbound and outbound calls in a timely manner
マ Seize opportunities to upsell products
マ Identify customer needs, clarify information, research every issue and provide solutions / alternatives

Sales Representative في Folded & Hung
  • الفلبين
  • نوفمبر 2012 إلى يناير 2015

マ Sells clothing, shoes, and other accessories.
マ Demonstrate products and show consumers how to maximize their features & benefits.
マ Operates the cash register and counts the days money transaction at the end of the day.
マ Set-up display cases and clothes on mannequins.
マ Restocks clothes that have been tried on and fold it neatly.
マ Inventory, merchandising on products and other items.

Sales & Activations Representative في ICT Marketing Services
  • الفلبين
  • أكتوبر 2009 إلى أكتوبر 2011

マ Does outbound/inbound calls to customers.
マ Sells hotel & airline reservation.
マ Validates information and form of payment of the customer.
マ Help and walk-through customers to their needs.
マ Does up selling to the customers.

Sales & Retention Representative في Etelecare Global Solutions
  • الفلبين
  • مايو 2006 إلى يوليو 2009

マ Receives calls from customers wanting to deactivate accounts for phone service.
マ Does callback to customer’s issue
マ Provides very good customer service experience for every customer on each call
マ Retains customers by selling features and benefits of the product.
マ Reactivates disconnected accounts as per customer’s request.
マ Does upgrade selling for existing customers on added phone features and service.
マ Transfers calls to the appropriate department.
マ Tracks shipment of customer’s orders.
マ Activation of new accounts

الخلفية التعليمية

بكالوريوس, Commerce
  • في University of Cebu
  • مارس 2006
بكالوريوس, Highschool Graduate
  • في High School
  • مارس 2002

Specialties & Skills

ADMINISTRACIÓN DE BENEFICIOS
BUSINESS PROCESS
CASHIER
CLARIFY
INVENTORY MANAGEMENT
MARKETING

اللغات

الانجليزية
متمرّس
التاغلوج
اللغة الأم

العضويات

Gawad Kalinga
  • Volunteer
  • January 2005
Couples for Christ
  • Mission Volunteer
  • January 2004

الهوايات

  • Social and Extra-curricular activities
    - Mission Volunteer of Youth for Christ - Head of Marketing - Head of Logistics - Head of Event - Head of Siga Youth - Member of Gawad Kalinga - Head of Team building - Member of iLearners Inc.
  • Basketball
    League MVP during Highschool