Salesman
TASC Outsourcing
Total years of experience :16 years, 8 Months
ﾏ Making sure all products are displayed and have price tags. ( Red box department: Clothing, House and toys)
ﾏ Engagement to every customers by taking the extra mile
ﾏ Provides good customer service and sales
ﾏ Merchandising and Replenishment of products
ﾏ Seize opportunities to upsell, cross-selling products
ﾏ Provides very good customer service experience in every call
ﾏ Build sustainable relationships and engagement to every customers by taking the extra mile
ﾏ Ask all survey questions before activating the account.
ﾏ Manage large amounts of inbound and outbound calls in a timely manner
ﾏ Seize opportunities to upsell products
ﾏ Identify customer needs, clarify information, research every issue and provide solutions / alternatives
ﾏ Sells clothing, shoes, and other accessories.
ﾏ Demonstrate products and show consumers how to maximize their features & benefits.
ﾏ Operates the cash register and counts the days money transaction at the end of the day.
ﾏ Set-up display cases and clothes on mannequins.
ﾏ Restocks clothes that have been tried on and fold it neatly.
ﾏ Inventory, merchandising on products and other items.
ﾏ Does outbound/inbound calls to customers.
ﾏ Sells hotel & airline reservation.
ﾏ Validates information and form of payment of the customer.
ﾏ Help and walk-through customers to their needs.
ﾏ Does up selling to the customers.
ﾏ Receives calls from customers wanting to deactivate accounts for phone service.
ﾏ Does callback to customer’s issue
ﾏ Provides very good customer service experience for every customer on each call
ﾏ Retains customers by selling features and benefits of the product.
ﾏ Reactivates disconnected accounts as per customer’s request.
ﾏ Does upgrade selling for existing customers on added phone features and service.
ﾏ Transfers calls to the appropriate department.
ﾏ Tracks shipment of customer’s orders.
ﾏ Activation of new accounts