Visual Merchandiser
GMG - Nike
Total years of experience :17 years, 6 Months
• Make customers feel inspired and individually cared for
• Conduct overall presentations according to Nike guidelines
• Maximize sales by having a commercial focus.
• Care for and maintain displays and related material
• Train and coach colleagues in visual merchandising in the store. Plan and work towards goal together with the store management team.
• Prepare weekly accomplishment reports and visual presentations like money mapping and photo report
• Floor walk every weekend with the store manager
• Maintain brand standard and visual display of the store area
• Design window or internal display based on theme, style or trend of promotions.
• Evaluate sales strategies, formulated action plan to improve sales
• Plan and organize the merchandising team for night shift
• Manage overall presentations of products display.
• Manage retail staff, among which includes people working on the floor and the cashiers
• Meet financial goals by analyzing variances. Initiating corrective actions in preparing a scheduling expenditure.
• Make sure pricing is correct
• work on store display
• Prepare the damage and consolidate every month
• Ensure promotions are accurate in time with company's standards.
• Handle customer issues and questions
• Setting goals for performance and deadlines in way that comply with company's plans and vision.
• Organizing workflow and ensuring that employees understand their duties in delegate task.
• Negotiate with the suppliers when it comes to contract and of their goods in the market
• Help, drive, motivates and encourage retail staff to achieve sales target.
• Monitor local competitors
• Welcome customers by greeting them; offering them assistance
• Directs customers by escorting them to racks and counters; suggesting items
• Advise customers by providing information on products.
• Documents sale by creating or updating customer profile records.
• Process payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Contributes to team effort by accomplishing related results as needed
• Ensure top quality service provision on consistent supervision of team members
• Oversee activities in the kitchen, counter, and lobby area to ensure the 100% Q.S.C
• Listen to customers in the event they have complaint regarding Q.S.C
• Receive deliveries and make sure the accuracy of the delivery vs the invoice to eliminate the variances
• Prepare the ordering of FCD's (frozen, chilled, dry) and operating supplies of the store.
courses: I took this course in college, studying Programming Language, Data Structure, Database and computer trouble shooting.