Operation Manager
Al Sayed Group
Total years of experience :18 years, 3 Months
Managed day-to-day operations of the business, to find ways to make the company more
productive by providing effective methods in its business operations. Prepares program
budgets, facilitates several programs around the company, controls inventory, handles
logistics and interviews and supervises employees. Providing Logistical support to Field
Staff and Program administration as daily responsibility and follow directives from the
Chairman/Owner of the company.
➢ Achieved agreed branch sales targets after 5 months of operation.
➢ Negotiated and managed vendor contracts resulting in 20% cost savings
Implemented space utilization plan resulting in 80% increase in available
workspace.
➢ Improve the operational systems, processes, and policies in support of
organizations mission specifically, support better management reporting,
information flow and management, business process and organizational
planning.
➢ Manage and increase the effectiveness and efficiency of Support Services
(HR, and Finance),
➢ through improvements to each function as well as coordination and
communication between support and business functions.
➢ Play a significant role in long-term planning, including an initiative geared
toward operational excellence.
➢ Oversee overall financial management, planning, systems and controls.
➢ Management of agency budget in coordination with the Chairman/Owner.
➢ Development of individual program budgets
➢ Invoicing to funding sources, including calculation of completed units of
service.
➢ Regular meetings with Executive Director around fiscal planning.
➢ Supervise and coach Supervisor, Team Leader on a weekly basis.
➢ Prepare and update monthly logistics (manpower, transportation, materials)
schedule to assure deliveries to project locations. Coordinate delivery
schedules with Supervisors, Project Managers.
➢ Coordinate daily activity to track location and movement of inventory
(manpower, equipment, materials, chemicals and consumables). Work
closely with procurement to assure timely delivery of items.
➢ Ensures inventory accuracy by close coordination and monitoring.
➢ Organizes and maintains hard copy and electronic documentation supporting
order fulfillment, distribution means, pricing, and contractual obligations.
➢ Ensure all marketing communications are coordinated, support marketing
plan objectives and are an effective expenditure of resources.
➢ Assist in the coordination of marketing efforts of subsidiaries, including
international subsidiaries, with strategic plans and objectives as required.
➢ Prepare presentations to explain the company's current and future market
strategies.
➢ Establishes guidelines for recruiting different candidates to meet workforce
needs of the Clients.
➢ Develops creative recruitment solutions for attracting the appropriate level
and quality of candidates.
➢ Search for qualified candidates that will meet workforce need of the
organization and provide Job placement assistance.
➢ Prepare a quality plan for the project which identifies the project requirements
and the inspection and testing activities and ensures that the project quality
plan meets all contractual requirements.
➢ Manages the resources and manpower of the project and to ensure that the
project quality plan is implemented.
➢ Asked for Approval of requisitions for requesting the required material and
equipment for the project to analyze and act upon all customer complaints
received from the customer or their representative as
➢ well as to issue corrective actions as deemed necessary.
➢ Oversee the project stores control activities to ensure that all material is
handled properly including customer-supplied products.
➢ Ensures that all customer supplied products doesn’t affect the quality of the
Service provided by TANZIFCO and to report to the customer regarding the
Unsuitability of these products as well as to report to the customer on any
Damages or losses caused by TANZIFCO on these materials and services.
➢ Ensures that any customer request for variation from the original contract as
well as concessions are documented and accepted by TANZIFCO management
and the customer.
➢ Controls the distribution of work instructions to supervisors, where needed, to
ensure that the latest revisions of the procedures are used when carrying out
the required works Coordinate daily activity to track location and movement of
inventory (manpower, equipment, materials, chemicals and consumables).
Work closely with procurement to assure timely delivery of items.
➢ Ensures inventory accuracy by close coordination and monitoring.
➢ Organizes and maintains hard copy and electronic documentation supporting
order fulfillment, distribution means, pricing and contractual obligations.
➢ Codes and prepares proper paperwork for billing and authorization of variety
of invoices per defined processes.
➢ Re-routes deliveries of services as needed to meet demands and minimize
costs.
➢ Assists on any On-going Project Prospective/Proposals and Tendering.
➢ Prepare a quality plan for the project which identifies the project requirements
and the inspection and testing activities and ensures that the project quality
plan meets all contractual requirements.
➢ Involves in recruitment, training, supervising, evaluation, and schedule work
of staff, as assigned.
➢ Perform routine repair work and other work of a general maintenance nature.
➢ Through electronic and other means, order and maintain adequate inventory
of materials and supplies, for maintenance, repair and proper functioning of
facilities and all assigned equipment.
➢ Inspect assigned facility space/fixtures for deterioration, cleanliness, and
orderliness.
➢ Assist in planning room layout and set-ups, including furniture/equipment,
and other duties related to special events.
➢ Record, manage and secure all facilities and business assets within the school
and staff housing premises.
➢ Ensure the interior and exterior of the school and the staff housing premises
are kept in good order, according to service standards and KPIs agreed with
subcontractors.
➢ Respond to complaints from Clients and facilities users promptly and
according to a response protocol. Strive to exceed expectations in
responsiveness.
➢ Ensure general maintenance routines are adhered to and any repairs are fixed
promptly. Strive to exceed expectations in the care and standard of the work.
➢ Maintain an asset register for facilities based on asset life cycle evaluation and
the preventative maintenance of assets.
➢ Coordinate any building improvement works with minimal disruption to the
school timetable.
As Operations Manager the main role is to run the day-to-day operations of the
business, to find ways to make the company more productive by providing effective
methods in its business operations. Prepares program budgets, facilitates several
programs around the company, controls inventory, handles logistics and interviews
and supervises employees. Providing Logistical support to Field Staff and Program
administration as daily responsibility and follow directives from the Chairman/Owner
of the company.
➢ Improve the operational systems, processes, and policies in support of
organizations, mission -- specifically, support better management reporting,
information flow and management, business process and organizational
planning.
➢ Manage and increase the effectiveness and efficiency of Support Services (HR,
and Finance), through improvements to each function as well as coordination
and communication between support and business functions.
➢ Play a significant role in long-term planning, including an initiative geared
toward operational excellence.
➢ Oversee overall financial management, planning, systems, and controls.
➢ Management of agency budget in coordination with the Chairman/Owner.
➢ Development of individual program budgets.
➢ Invoicing to funding sources, including calculation of completed units of
service.
➢ Invoicing to funding sources, including calculation of completed units of
service.
➢ Payroll management, including tabulation of accrued employee benefits.
➢ Disbursement of checks for agency expenses.
➢ Prepare and update monthly logistics (manpower, transportation, materials)
schedule to assure deliveries to project locations. Coordinate delivery
schedules with Supervisors, Project Managers.
➢ Screens CVs and resumes and review candidate's personal details, educational
background, qualifications, accomplishments and actions and letters of
recommendation to ensure that the qualification and experiences are relevant
to the Job Description.
➢ Provides the selected candidates with the relevant information about salary
levels, allowances, career opportunities to create a clear mutual understanding
of both the candidate and the organization about salary expectations.
As a Warehouse Supervisor I was responsible for overseeing the general operations of a warehouse and its staff. Keeps and handles the recording and maintaining of inventory, advising the items received and items delivered.
➢Improve the operational systems, processes, and policies in support of organizations, mission -- specifically, support better management.
➢Schedules and deadlines are adhered to deliveries.
➢Communicate & Implement change as directed.
➢Health & Safety compliance in accordance with company policy.
➢Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stocktaking, and audit of same to verify results.
➢Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
➢Experience working within policies & procedures, and understanding of compliance, in relation to regulatory bodies' legislation including Health department, Food Authority, and safety precaution of Qatar - Chain of Responsibility and Fatigue Management.
➢Liaise with drivers, customers, and warehouse personnel.
➢Ensure compliance with company procedures and practices.
➢Supervision of all staff under direct or indirect control.
➢Administration duties as required to ensure daily standard performance is achieved.
➢All resources are utilized efficiently.
➢Stand in for the Manager during Holidays / Sickness as required.
➢Coordinate efficient operation of the warehouse.
➢Coordinate deliveries with carriers to ensure targets are achieved.
➢Train and monitor staff in standard operating procedures (SOPs) and safe work practices, including new employee inductions and toolbox talks.
➢Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods.
➢Coordinating and controlling the order cycle and associated information systems to the branches.
➢Continuously monitor the performance and activities of the warehouse through the use procedure, with a primary focus on cost controls
As Shift Supervisor I am responsible for supervising the day-to-day activities of subordinates, providing excellent service to all customers through direct salesmanship, prompt and courteous service, and maintaining knowledge of and compliance with all corporate standards.
➢Responsible in facility management, cleanliness and events coordination.
➢Responsible for standard operation, monitoring of stocks and equipment and assuring customer satisfaction.
➢Health & Safety compliance in accordance with company policy.
➢Supervising sales force of Thirty-two (32) people of different nationalities on handling customer's satisfaction.