Food And Beverage Cost Controller
Appetite Catering Services (Catering By 1762 Dubai)
Total years of experience :16 years, 7 Months
● Prepare cost requisitions directly issued on a daily basis to produce a daily food cost.
● Maintain a daily and cumulative monthly record of food and beverage requisitions and of direct purchases issued to the producing department without requisition.
● Monitor activities relating to food and beverage cost controls
● Verify the accuracy of the entries in the FMC inventory system
● Provide costing, control, administration support in regards to food and beverage cost to F&B Department, supervise inventory control.
● Responsible for ordering, purchasing and distributing food and beverage products
● Supervising activities of dispatching orders to clients and outlets.
● Preparing monthly and weekly food cost and consumption report.
● Monitoring the daily operation of the food and beverage stores, purchasing, and receiving departments, and ensure that reports are submitted on time, as per SOPs
● Detecting, investigate, and report any undue variances in receiving, issuing, and transfer-reports, or any other documents
● Supervising, guide, and assist the cost control personnel and Inventory personnel with their tasks whenever needed.
● Controlling daily, weekly, and monthly reports before distribution, and rectify any mistakes that may occur in such reports.
● Calculating and up-date food and beverage recipes, in co-operation with EC and Purchasing department.
● Ensuring that month-end inventories are handled according to SOPs
● Submitting any other reports, whilst keeping deadlines. As requested by the Finance manager.
● Ensuring that daily issues, requisitions, and receiving reports are entered correctly and on time into the inventory system.
● Checking that daily transfer, credit, and debit amounts are correct, and entered under the correct outlets.
● Ensuring that the daily food-cost report is prepared and distributed according to schedule.
● Monitor and preparation of wastage & Spoil report
● Variance Report, Verify & checking of Discount & Complimentary report
● Creating menu Item and price in system
● Responsible & supervision for Monthly Inventory from Store & other locations.
● Assemble catering items from Tray set, flasks, stores (Dry stores), Equipment Preparation.
● Receives, reviews all the orders to Central Kitchen facility from outlets & any other sources.
● Monitors & records all dispatch items from Central Kitchen to outlets, catering & events.
● Ensures that the requested items are delivered timely without compromising the safety & quality of the products
● Monitors the returned items from outlets, catering & events in coordination with cost controller for analyzing.
● Ensure meals and equipment are checked as per menu planning and standards before dispatching catering to the clients.
● Supervise the loading of the catering items inside the catering vehicles.
● Check all the caterings prepared in the shift are as per final order figures loading into the catering vehicles.
● Ensure all meals in the shift are loaded into the catering vehicles on time and are dispatched to client before client's required time.
● Manage the Dispatch Team effectively and efficiently.
● Report any discrepancies observed during the shift.
● Pack, wrap and label all items in the department ensuring appropriate labeling, packaging and food handling practices are being implemented.
● Store and sort finished products according to the company's procedures and policies.
● Ensure the highest levels of hygiene in all food handling operations
● Fill daily reports as requested by the management.
● Assembles and delivers all food and beverage orders for the delivery center to the Drivers and or functions to their scheduled locations
● Logs and maintains food temperatures
● Maintains in-depth knowledge of complete menu and products on hand.
● Provided administrative support to department.
● Raised Procurement requests for the department and supports projects team.
● Responsible to plan, design and propose interior arrangement of the Facilities.
● Prepare detailed working drawings, designs, plans, models and schemes using computer-aided
design (AutoCAD) software compliant with life safety standards.
● Coordinated and Ensured work performed by contractors and service providers, was in
accordance with required standards and scopes of work and takes charge of logistics
● Did general inspection of the facilities to identify needs for repairs or renovations.
● Maintain an updated record of invoices from external partners (e.g. suppliers, insurance agents,
security guards)
● Monitor activities that happen outside the building, such as proper waste disposal and recycling.
● Coordinate office and parking space allocation
● Copy, scan and store documents
● Review and update technical documents (e.g. manuals and workflows)
● File documents in physical and digital records.
● Responsible for ensuring circulation durations for distribution and retention cycles are tracked
and monitor any deviations so they may be reported to management.
● Receives and appropriately handles emails from clients and staff in an accurate timely manner.
● Creates transmittals and files for recipients to ensure nothing is delayed that may affect bids or
projects Maintain document distribution matrix for project teams, client lists and key personnel
● Responsible for examining documents such as blueprints, drawings, change orders, and
specifications to verify completeness and accuracy of data.
● Review contracts to determine documentation required for each phase of project.
● Monitor due dates for drawings, specifications, software, technical manuals, and other
documents.
● Manage the flow of correspondence into and out of the Company; ensure outgoing documents
are accurate, comply with company standards and policies, route correspondence to correct
associates; and protect and secure confidential and proprietary information.
● Monitors status of project to ensure documentation is submitted according to schedule.
● Reviews and verifies project documents for completeness, format, and compliance with contract
requirements.
● Submits project documentation to management for approval, and transmits approved
documents to customer.
● Passing catering orders to the Food Production and Tray set Team
● Assisting Supervisor Operations Coordinators Office to ensure that all activities which are to be handled by the Catering Operations Coordinators Office during their respective shift are complete as required without affecting routine operations.
● Calculate passenger figures and SPML requests for each class and sector.
● Generating and printing of CDNs, Menu Specifications, and any other document required during the flight check and handover process for all flights.
● Attending telephone calls and radio and passing on the information received to relevant parties.
● Ordered and distributed office supplies while adhering to a fixed office budget.
● Answered and managed incoming and outgoing calls while recording accurate messages.
● Answered phone calls, schedules meetings and supports visitors.
● Filing, typing, copying, binding, scanning.
● Monitoring departmental KPIs and Analyzing data respectively.
● Maintaining management reports e.g. preparing the report of meal uplift on a daily basis and submitting it to management.
● Preparing and maintaining Crew Handover sheets.
● Attending Meal presentation meetings, to compile the change information in menu specifications discussed during the meal presentation.
● Updating the portal of respective airlines with respect to the changes in menu specification.
● Update the flight schedule based on the information provided by the airlines and communicate the same to concerned departments.
● Preparing Crew briefing guides for airline crew as per the requirement of the airlines
● Notifying crew on changes or substitution on current meal services.
● Assisting in Inflight Catering meal Presentations.
● Enter, maintain and update menus accurately as applicable
● Managing the Senior Manager's calendar and the business diary.
● Reserve meeting rooms for team members and coordinate with external guests.
● Meet and greet clients and other guests and ensure a pleasant experience.
● Assist the Office Manager with administrative tasks, e.g. Finance, Travel, Projects, etc.
● Managing incoming calls, emails, and other communications ordering supplies and maintaining the office in good operations.
● Assisting the wider team with administrative functions when required.
● Determine and allocate stowage locations for all in-flight products, including food for all flights, by working closely with airline stakeholders and caterers to ensure secure and most appropriate storage of items on board, and optimum use of stowage space on board flights.
● Create and adjust galley packing diagrams and associated parts data to reflect menu updates, flights and routes.
● Update catering staff in a timely manner, through changes in GLP's, on New Product Introductions, New aircrafts and their configurations joining the fleet. Establishing the standards of on-board service Equipment, Dry store & bar items.
● Train Catering staff, in relation to all aspects of Packing and Distribution of Equipment and in-flight Products and loading of Aircraft Galleys, by practically demonstrations, prior to the start-up of a new station or new changes.
● Carry out physical checks on departure and arrival flight to ensure catering staff compliance to GLP's. Support galley planning and space studying for new product and service development.
● Assist to develop contingency galley packing plan for ad-hoc flight operations.
● Assist to review and answer crew feedback, passengers' feedback, and management enquires. Provide support during catering disruption.
● Provide support to Assistant Manager Galley Loading Planning on projects when required
● Participation on Aircraft meal menu planning and preparing Menu's in coordination with the Food & Beverage Department for Kenya Airways.
● Enter, maintain and update menus accurately as applicable.
● Analyzing & reporting Airside operations data. e.g. airside vans/high loader fuel consumption.
● Responsible for ordering, arranging and controlling food inventories to ensure quality control.
● Responsible for food product consistency and customer satisfaction ensuring that employees are practicing required serving techniques as required by the State Department of Health.
● Coordinate food purchases & deliveries insuring timely, cost effective & quality management of the company's product.
● Assisted in Menu Development, which catered to customers with food allergies & diet restrictions such as gluten-free & vegan items.
● Training all new staff, including refresher training for any/all staff whenever identified as necessary & on new processes.
● Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
● Perform routine calculations to produce analyses and reports as requested by the Finance Manager.
● Help oversee and manage individual accounts.
● Create, send, and follow up on invoices.
● Collect and enter data for various financial spreadsheets.
● Collect information for and prepare payroll payments for employees.
● Assist the financial Manager in creating Financial Reports on a regular basis.
● Prepared weekly food, beverage, and staff food flash report.
● Identified and documented Cost norms set by the management for Food, Beverage and other Revenue centers.
● Prepared Recipe costing, portion control and selling prices of all the outlets and asses need for selling price revisions.
● Maintained the records of the Payments, Licenses, Permits, etc. Establish and monitor all receiving and issuing procedures in Main Stores.
● Conducted yield test along with Executive Chef as regards to perishable and frozen items used for production and report.
● Made sure that daily store issues/transfers to other departments are properly controlled, checked, and posted to the system/POS or register were manually maintained.
● Observed night auditors/stock auditors at work to ensure correct control procedure are followed.
● Ensure competent food quality by doing meal audits.
● Prepare reports and summarize data including meal production and wastages.
● Supervising and motivating Team Leaders whilst leading the people management initiatives
with respect to cost, compliance, sales/service and people.
● Responsible for ensuring all employees are working in safe conditions and reinforcing proactive
behavior in the application of safety measures and techniques.
● Oversee staff, and manage entire catering operations to achieve objectives for the business.
● Handled supplies and inventories.
● Committed for great quality customer service.
● Ensuring that Airlines is provided with the in-flight catering service as per laid down procedures
and specifications at all times.
● Liaising with other key stakeholders from the Ware wash, Production, Airside Logistics, Supply
Chain and Administration on a daily basis to ensure clear and accurate lines of communication
are maintained so we achieve on-time performance in full at all times.
● Managing all operational matters when on shift and communicating upwards if on time
performance may be affected.
● Assisting the Operations Manager with the development, implementation and improvement of
business unit processes to achieve key result areas, cost savings and operational efficiencies
as outlined by the department Head of Department.
● Comply with the Company Occupational Health & Safety Policy.
● Come up with creative ideas in catering services
● Ensure great service & fulfillment of the customer requirements & specifications.
● Offload the dirty equipment (Plates, Glass, and Cutlery & Carts) and load the food and other supplies to the aircraft in a timely manner according to the established the ramp safety marshalling and company procedures.
● Load dirty equipment (Plates, Glass, and Cutlery & Carts) into the dishwashing machine.
● Offload clean equipment (Plates, Glass, and Cutlery & Carts) from the dishwashing machine.
● Pack and count clean equipment (Plates, Glass, and Cutlery & Carts) into drawers, STUs, Trolleys.
● Ensure the working environment is clean always.
● Washing larger pans and pots by hand.
● Setting up meal trays
● Organize and store all materials and tools in a safe and orderly manner in compliance regulation, Instructions and company policies.
● Transport food, bars, dry store and equipment from respective departments requested location and maintain accurate and on time delivery of all catering related services to customers as per specification and standards.
● Ensure proper usage of laundry equipment’s and, assist in identifying all types of garments, airlines laundry from damages, shrinkage, and color fade and sorting and packing for the other airlines linen.
● Correct handling and operation of all machines, materials and equipment including the cleaning, packing and storage in accordance with the directions and guidelines given.
● Report any serious breaches of safety and hygiene rules that are observed during.
● Greeting customers with kind and courteous customer service, rather if they need help with the kiosk checking in, checking in baggage at the counter, or just questions about what can be taken through security.
● Verifying identification and travel documents to efficiently board passengers for an on-time departure.
● Ensuring correct boarding passes are provided to each passenger for the assigned flight.
● Handling transactions in a timely manner over sales, delayed, canceled flights, and any issue related to lost/ damaged luggage.
● Provides pricing and delivery information, process orders, and prepares cash reports.
● Resolving customer requests, questions and complaints frequently requiring analysis of situations to determine the best use of resources.
● Escorting passengers to flights, with special attention to senior, disabled and minor passengers.
● Running paperwork and taking care of the boarding process in the timely professional manner.
1. Financial Reporting 2. Management Accounting 3. Financial Decision Making 4. Further Mathematics 5. Development Studies 6. Microeconomic Principles 7. Macroeconomic Principles 8. Advanced Mathematics 9. Advanced Statistics 10. Investment Analysis 11. Financial Statement Analysis 12. Financial Reporting and Accountability 13. Intermediate Management Accounting 14. Business Information Systems 15. Foundations of Finance A 16. Foundations of Finance A 17. Financial Markets and Institutions 18. Business Law 1: Law, Business Liabilities and the Consumer 19. Mergers & Acquisitions: Financial Perspective 20. Business Law 2: Law and the Modern Corporation in an International Context 21. Contemporary Issues in Financial Reporting and Regulation 22. International Finance 23. Share Prices and Accounting Information 24. Financial Derivatives 25. Advanced Corporate Finance 26. Accountability and Auditing 27. Advanced Business Information Systems 28. Empirical Finance 29. Case Studies in Digital Transformation 30. Customer service
2002-2005: KCSE B (Plain): Nyabigena High School-Gucha District
KCPE B- (444 out of 700marks): Ikoba Primary School
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