Senior Security and CCTV Shift Supervisor
The Grand Royal Swiss Hotel
Total years of experience :9 years, 6 Months
● Initiate disciplinary measures when necessary.
● Fire fighting equipment inspection for proper functionality.
● Conducted fire drills to meet safety adjustments and demands.
● Provide security to staff, guests and loss prevention.
● Daily patrol to eliminate fire and safety hazards.
● Maintained a system that monitors contractors working in the hotel in accordance with
company health and safety policies.
● Inspection of fire fighting equipments.
● Shift incharge, motivating and coaching employees.
● Evaluate, assess and analyze performance of security personnel.
● Supervises and oversees security functions.
● Trains and schedules programs and functions to security personnel.
● Assists in the development and implementation of emergency procedures.
● Conducts investigation of all losses of property assets and refers to proper management
for disposition.
● Deploys security staff to effectively monitor and protect property assets.
● Comply with all Corporate Loss Prevention safety and security management guidelines
and procedures.
●Handles complaints, settling disputes, and resolving grievances and conflicts, or
otherwise negotiating with others.
● Identifies and makes recommendations for minimizing physical hazards and unsafe work
practices.
● Implements action plans to monitor and control risk.
● Maintains required reports and documentation regarding patrols of property and parking
areas.
● Provides means for obtaining necessary medical attention on a timely basis.
● Daily physical hazard/safety inspection.
Loss Prevention and CCTV Operator - City Centre Rotana Doha, Qatar.
● Access control and monitor of persons, staff and items entering/leaving the premises.
● Gather information for law enforcement officers in pursuit of criminal investigation.
● Monitored security feeds for unwanted activities.
● Responding to accidents and assisting guests/employees during emergency situations.
● Defused guest disturbances and escorted individuals from the property if necessary.
● Conducted investigations, gathered evidence and reported all allegations of theft.
● Completed required shift reports and maintained confidentiality of all loss prevention
documents.
● Asset protection, safety and report of breakages.
● Assisted guests and employees during emergency situations. .
● Patrol perimeter premises to detect safety and security hazards.
● Fire panel system command to reduce fire incidences.
● Lock and unlock premises entrances when required.
● Monitored traffic, watched over unattended vehicles and vehicle proper parking.
● Reported and maintained print out list of lost and found items.
● Examination of work permit from maintenance staff for work authorisation and validity.
● Ensured safe operational environment for guests, in-house and contracted staff.
● Made sure arriving guests went through thermal screening and sanitised their hands at the
electronic dispenser.
● Team leader at Fire command center for routine and special events.
● Reported to authorized personnel in the event of an accident.
Level 6 Diploma