Rona Masaya, SENIOR CASHIER cum CUSTOMER SERVICE

Rona Masaya

SENIOR CASHIER cum CUSTOMER SERVICE

AL ROSTAMANI INTERNATIONAL EXCHANGE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BANKING AND FINANCE
Experience
9 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 0 Months

SENIOR CASHIER cum CUSTOMER SERVICE at AL ROSTAMANI INTERNATIONAL EXCHANGE
  • United Arab Emirates
  • July 2006 to July 2012

COMPANY: AL ROSTAMANI INTERNATIONAL EXCHANGE
LOCATION: DUBAI, UNITED ARAB EMIRATES
POSITION: SENIOR CASHIER cum CUSTOMER SERVICE
DURATION: July 2006 - July 2009
JOB DESCRIPTION
• Acts as Supervisor in charge for the branch operations anytime my Manager was
not around.
• Handles and deals with Corporate clients, bulks and wholesale disposals of currencies.
• Explain to customers on different products or services our company has.
• Accepts and sell different foreign currencies as well as Travelers Cheques.
• Verifies genuineness of cheques and other foreign currencies.
• Handles all inquiries on various products and services such as opening of accounts, time deposits placements.
• Proactively markets various bank products and services offered by different
correspondents' banks/tie ups.
• Handles clients' inquiries and complaints, outward/ inward remittance transfers.
• Responsible in daily transactions such as preparation of draft checks, foreign
exchange currencies and bills payments both foreign and local transactions.
• Handles and execute draft transactions such as amendments, stop payments,
cancellation purchase and re-purchase of draft checks.
• Performs any specific task as may be assigned or directed by the Superior.
• Organize and performs all documentation and filing activities.
• Balance Cash on Hand during and at the end of the day.

TELLER cum CUSTOMER SERVICE at UNITED COCONUT PLANTERS BANK
  • Philippines
  • April 2005 to April 2006

COMPANY: UNITED COCONUT PLANTERS BANK
LOCATION: MARIKINA CITY, PHILIPPINES
POSITION: TELLER cum CUSTOMER SERVICE
DURATION: April 2005 - April 2006
JOB DESCRIPTION
• Accepts, verifies & posts cash and check deposits for Peso and Dollar Savings and Checking Account.
• Verifies the technicalities and acceptability of checks deposit.
• Accepts posts and pays Peso and Dollar Savings and Checking Account
withdrawals/encashment.
• Establishes the identity of the payee for check encashment.
• Accepts, validates and processes all miscellaneous transactions.
• Processes sale of travel funds (dollar)
• Verifies depositor signatures against signature images thru signature cards.
• Confirms encashment/withdrawals with the depositors.
• Prepare, reconciles and submits reports to SSS, Philhealth, and Pag-ibig
Collections.
• Conducts Callback of window transactions of other associates.
• Performs other function that may be assigned by the Senior Teller or Branch
Operations Officer.

TELLER, BRANCH BOOKKEEPER CUM ACCOUNTANT at FILIPINO SAVERS BANK
  • Philippines
  • June 2003 to March 2005

• Balance cash against books and banks.
• Conduct bank reconciliation every end of the month.
• Files and prepares reports on inventory, BIR, Philhealth, Pag-ibig, End of the month transactions, Accruals and Payroll.
• Accepts Cash and Check deposits.
• Processes encashment and withdrawals with certain verifications on the signatures and confirmation on the depositor in cases of representatives.
• Stuff Bank Statements in corresponding Account.
• Prepare loan documents needed in processing loan transactions.
• Inform clients on products and services that they can avail.

Education

Bachelor's degree, BANKING AND FINANCE
  • at PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION
  • March 2003

BACHELOR DEGREE: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR: BANKING AND FINANCE SCHOOL: PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION DURATION: June 1999 - March 2003

Specialties & Skills

Customer Interactions
Customer Relations
Cashiering
Customer Service
Filipino
AND SELL
AND WHOLESALE
CASHIER
CLIENTS
CUSTOMER SERVICE
DOCUMENTATION
EXCHANGE
OPERATIONS

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Yes (Certificate)
Date Attended:
April 2005
Valid Until:
April 2005
Yes (Certificate)
Date Attended:
April 2005
Valid Until:
April 2005
Yes (Certificate)
Date Attended:
July 2004
Valid Until:
July 2004
Yes (Certificate)
Date Attended:
May 2005
Valid Until:
June 2005
Yes (Certificate)
Date Attended:
December 2000
Valid Until:
December 2000
Yes (Certificate)
Date Attended:
April 2005
Valid Until:
April 2005
Yes (Certificate)
Date Attended:
March 2003
Valid Until:
March 2003
Yes (Certificate)
Date Attended:
April 2005
Valid Until:
April 2005