Credit Controller
Hilti Emirates LLC
Total years of experience :9 years, 8 Months
Currently managing the portfolio of 100 customers for a sales team where in I take responsibility to release & hold orders on a daily basis & ensure that all my clients adhere to the credit terms & limits. To achieve the Collection targets through collection calls, visits & follow up with Sales.
Planned Client visits for reconciliations, resolving complaints, follow up of payments.
Build business relationship / rapo with the customer accounts/purchase department & senior management to priorities us for timely payments & new business.
Prepare monthly & weekly forecasts for managements cash flow reports.
Update the Sales team on customers defaulting on payments and necessary actions carried out to recover the same.
Negotiating & getting payment plans / settlement options from irrevocable closed accounts.
Follow proper dunning process set forth by the company.
Propose possible write off in advance and forward the same for legal action.
Analysis on the aging buckets and steps to recover the same.
Give opinion on how to improve the scope of collections to the reporting Manager.
Training new staff on how to deal with new and existing customers.
Prepare & execute proper reconciliation / balance confirmation on a quarterly basis.
Proper planning to realize the payments from provisions (reduction of older debts & ensuring to stop further movements to provision bucket)
Prepare purchase orders and send copies to suppliers and to departments originating requests.
Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
Respond to customer and supplier inquiries about order status, changes, or cancellations.
Perform buying duties when necessary.
Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
Review requisition orders in order to verify accuracy, terminology, and specifications.
Prepare, maintain, and review purchasing files, reports and price lists.
Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
Track the status of requisitions, contracts, and orders.
Calculate costs of orders, and charge or forward invoices to appropriate accounts.
Check shipments when they arrive to ensure that orders have been filled correctly and those goods meet specifications.
Compare suppliers' bills with bids and purchase orders in order to verify accuracy.
Approve bills for payment.
Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
Monitor contractor performance, recommending contract modifications when necessary.
Prepare invitation-of-bid forms and mail forms to supplier firms or distribute forms for public posting