Rose Ann Ocop, Sales Executive

Rose Ann Ocop

Sales Executive

Precise Trading LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Sales Executive at Precise Trading LLC
  • United Arab Emirates - Dubai
  • My current job since April 2014

• Welcome and greet customer
• Assisting, demonstrating and presenting products on clients to meet their needs and satisfaction
• Developing a good relationship with customers to be able to identify their interests and understood requirement
• Check the quantities of products on display and stock on hand
- Designing artwork for customer using Photoshop and Crystal Softwares in 2D/3D Laser Engraving
- Projet660 3d printer Operator
- 3d designing using Autodesk Mudbox and Autodesk 3ds Max

System Support Engineer/IT Operator at SMART Communications Inc.
  • Philippines
  • June 2014 to January 2016

- Monitors SMART Prepaid System on a daily basis (SMS, Voice & Data) using Microsoft Excel and Opera Mini as a monitoring tools.
- Ensure that customers’ transaction is running smoothly via hourly logs of data.
- Following procedures/checklists and updating support documentation.
- Ensure completion of daily and weekly reports of services.
- Performs standard back-up procedures and data housekeeping.

Technical:
- Level 1 Support
- Does basic troubleshooting steps and handling of escalations relative to defined thresholds
- Standby database monitoring and archive log application
- Responsible for back-up, report generation and process execution
- Coordinate with content provider via email and telephone.

Education

Bachelor's degree, Information Technology
  • at University of Perpetual Help System Dalta Molino Campus
  • April 2014

Specialties & Skills

3D Printing
Microsoft Office
Adobe Software
Laser Engraving
Knowledgable using Adobe Photoshop
3d designing
Ms Office
2d/3d Crystal Laser Engraving
Operator and basic maintanance of Project 660 3d printer
Face Painting / Name art

Languages

Filipino
Native Speaker
English
Intermediate